This section is responsible for the CIS Branch's administration, the running of production computer systems, high speed printing (utility bills, etc.), corporate mail and printing (photocopying) services, phones, computer related training, the corporate help desk and supply management services.
- Supply Management Services
This team is responsible for corporate Purchasing and Inventory Management. This includes consulting, preparing and processing large-scale corporate purchases and contracts, operating a central stores facility and establishing, maintaining and ensuring appropriate purchasing and inventory management policies, systems and process are in place. Audits related to these policies, systems and processes are periodically conducted.
- Computer Operations
This team is responsible for running the production computer systems (utility billing, job costing, etc.), high speed printing of utility bills and tax and assessment notices, cheque printing for the Accounts Payable and Payroll systems, running data and system backups and maintaining operational statistics.
- Help Desk
This team is responsible for logging all service requests made to CIS, providing backup resources to computer operations, providing desktop hardware and software support, and providing assistance to Application Delivery Services and Technology Integration Services as required.
- Corporate Desktop Training
This team is responsible for the delivery of desktop application training. This includes Microsoft Office, Microsoft Project, the corporate Portal and other products as required by the corporation.
- Administration
This team is responsible for providing administrative and payroll services for the Corporate Information Services Branch, telephone contract and services management (Centrex and Cellular) for the corporation, Branch accounting services, desktop computer blanket order services and employee computer purchase plan (ECPP) program administration and services.
- Multi Services
This team is responsible for providing high volume printing services (colour, and black and white), and mailroom services to the City. This includes the stuffing and preparation of all out going mail, and the sorting and delivery of all incoming mail.