A Customer is the most important visitor on a premises. He is not dependent on us, we are dependent on him. He is not an outsider in our business, he is a part of it. We are not doing him a favour by serving him, he is doing us a favour by giving us the opportunity to do so.
Who Do I... topics are listed alphabetically. Click on one of the letters below to jump to the appropriate section.
Note: All City phone numbers use the "975" prefix.
A
| Subject |
Phone# |
| Aerial Photos |
2454 |
| Aggregate - Specs & Supply |
1450 |
| Alley - Grade |
2454 (Technical Services) |
| Alley - Grading of |
2476 (Roadways Branch @ City Yards) |
| Animals - Dead on Road |
2476 (City Yards) |
| Arterial Resurfacing |
2632 |
| As-Built - Depth of Water & Sewer |
2454 |
| Asphalt Supply |
2463 |
B
| Subject |
Phone# |
| Back Alley - Grade of |
2871 |
| Back Alley - Gravel/Grading |
2491 (City Yards) |
| Bench Marks |
2454 |
| Berms |
2871 |
| Boulevards - building on |
2640 |
| Boulevards - width |
2454 (Technical Services) |
| Bridges - Maintenance |
2871 |
| Bridges - Too icy |
2476 (City Yards) |
| Building Permits (Commercial) |
7639 |
| Building Permits (Residential) |
3236 |
| Building Grades |
2454 (Technical Services) |
C
| Subject |
Phone# |
| Catch Basins - Back Lanes |
2470 |
| Catch Basins - Sidewalks |
2476 (City Yards) |
| Chain Link Fences - Locks |
2473, 2595, 3300 |
| Civic Addresses |
2637 (Technical Services) |
| Clean Out Location |
2460 |
| Concrete Roadways |
2871 |
| Concrete Supply - Pre-mix |
2594 |
| Construction - Earthwork |
2476 (City Yards) |
| Construction - Lane |
2871 |
| Construction - Design Lanes/Streets |
2871 |
| Contract - Prepaid Connections |
2460 |
| Cost - Portable/Temp. Water Meter Hook Up |
2591 |
| Cost - Residential Water Meter Hook Up |
2400 (Treasurers) |
| Crack Filling - Rubberized Asphalt |
2871 |
| Crack Sealing |
2473 |
| Crossings - Permits |
2460 |
| Culvert Cleaning |
2476 (City Yards) |
| Curb box - Drawings |
2460 |
| Curb Box - Landscaping |
2591 |
| Curb Box - Location |
2460 |
| Curb Box - Raise/Lower |
2591 |
| Curb - New |
3850 |
| Curb - Repair |
2476, 2491 (City Yards) |
D
| Subject |
Phone# |
| Dead Animals - On road |
2476 (City Yards) |
| Depth - of water & sewer in street |
2454 (Technical Services) |
| Design/Costing - Grades |
2463 |
| Drainage - lot, lot design for, street |
2463/2871 |
| Driveways, Curbs, Sidewalks |
2460 |
E
| Subject |
Phone# |
| Earthwork - Construction |
2476 (City Yards) |
| Easements - Grade |
2454 (Technical Services) |
| Electrical - General |
2414 (City Electrical) |
| Electrical - box at back of property |
2621 (City Electrical) |
| Electrical - Trouble Line (24hrs) |
2621 |
| Elevations - Property |
2454 |
F
| Subject |
Phone# |
| Fence Restrictions - Pool |
3233 |
| Fence Restrictions - height |
2659 (Planning & Construction) |
| Fences - City owned |
2476/2491 (City Yards) |
| Fences - Locks On, Chain Link |
2473, 2595, 3300 |
| Fire Hydrant - Installation |
2762 |
| Fire Hydrant - leaking |
2476/2491 |
| Fire Hydrant - lowering of |
2591 |
| Fire Hydrant - painting of/tapping into |
2591 |
| Flooding |
2762 |
| Frozen sewer line |
2491 |
G
| Subject |
Phone# |
| Garbage |
2486 (Environmental Services) |
| Garbage Containers (First time) |
2486 |
| Garbage Containers (Additional) |
2486 |
| Glass - Recycling |
2486 |
| Grades - Back Alley |
2871 |
| Grades - Design/Costing |
2463 |
| Grades - Elevations |
2454 (Technical Services) |
| Grades - Easements/Old Areas |
2454 |
| Grades - Walkways |
3850 |
| Grades - Back Alley/Yard |
2871 |
| Gravel - Supply of |
2742 |
H
| Subject |
Phone# |
| House - Shaking from traffic |
2476 (City Yards) |
| Hydrant - Repairs |
2476 |
| Hydrant - Installation |
2762 |
| Hydrant - Lowering of |
2591 |
| Hydrant - Painting of |
2591 |
| Hydrant - Water, to move |
2438, 2520 |
| Hydrant Water Meter - authorization |
2591 |
| Hydrant Inspection |
2591 or Fire Dept. |
I
| Subject |
Phone# |
| Idylwyld Dr. - 33-39th St. |
2463 |
| Infrastructure |
2438 |
| Inspection - Sidewalk |
3195, 2744 |
| Inspector - Plumbing |
7631 (Planning) |
| Inspector - Electrical - Labour Board |
934-7737 |
| Interchanges - Construction/Maintenance |
2632 |
L
| Subject |
Phone# |
| Land Development - Private/Road |
2632 |
| Land Development - Private/Water&Sewer |
2762 |
| Landscaping - Repairs to lawn after WM break |
2591 |
| Landscaping - Repairs to SDWK after WM break |
2594 |
| Landscaping - W&S connections |
2591/2735 |
| Landscaping - Hydrants |
2591/2735 |
| Lane Closing |
2640 |
| Lane Construction |
2871 |
| Lanes - Traffic |
2631/2642 |
| Levy - Offsite |
2456 |
| Local Improvement - Advertising of, appeals |
2466 |
| Local Improvement - Pavement Restoration |
2871 |
| Local Improvement - Str./Lanes Desing/Cost |
2871 |
| Local Improvement - Walks |
3698 |
| Location - Clean Out |
2460 |
| Location - Curb box |
2460 |
| Location - Property Pins |
2454 (Technical Services) |
| Locks - on chain link fences |
2473, 2595, 3300 |
| Lot Design - for drainage |
2463, 2871 |
| Lots - cost to service unserviced lot |
2632 |
| Locations - W&S line |
2460 |
M
| Subject |
Phone# |
| Maintenance - Bridge |
2632 |
| Maintenance - Sidewalk |
2476 (City Yards) |
| Maintenance - Walkways |
2476 (City Yards) |
| Manhole - Construction |
2461 |
| Manhole - Maintenance |
2476 (City Yards) |
| Meter - Renting a meter |
2476 |
| Municipal Manual |
2637, 2454 (Technical Support) |
N
| Subject |
Phone# |
| Noise Barriers |
3102 |
| No Parking Signs |
3102 |
O
| Subject |
Phone# |
| Overpasses - Future |
3102 |
| Outdoor rinks - Renting |
3390 |
P
| Subject |
Phone# |
| Paint Curbs - authorization to |
2642 |
| Paraplegic/Disabled Ramps |
3102 |
| Paved Street Restoration |
2476 (City Yards) |
| Pavement Evaluation or Management |
7894 |
| Pavement Markings |
2642, 2871 |
| Pavement Restoration - Local Improvement |
2871 |
| Paving - Alley and Back Lanes |
2871 |
| Paving Schedule |
2476 (City Yards) |
| Permit - Block Party |
2454 |
| Permit - Crossing |
2460 |
| Permit - Excess Load |
2640 |
| Permit - Sidewalk Crossing |
2460 |
| Permit - Use of street |
2640 |
| Photos - Aerial |
2454 |
| Plot Plans |
2637 (Technical Services) |
| Pool Fence Restrictions |
3233 (Planning & Construction Standards Dept.) |
| Portable Water Meters |
2591 |
| Potholes - Maintenance |
2476 (City Yards) |
| Pregrades - staking |
2871 |
| Priority Routes - Snow Removal |
2454 |
| Property Pins Location |
2454 |
| Public Works |
2454 |
R
| Subject |
Phone# |
| Ramps - Disabled/Paraplegic - New |
3102 |
| Ramps - Disabled/Paraplegic - Existing |
2476(City Yards) |
| Recycling - Asphalt |
2632 |
| Recycling - Concrete |
2871 |
| Registered Plan Info. |
2454 |
| Registered Plan # Blueprints |
2450 |
| Resurfacing - Arterial |
2632 |
| Resurfacing - Non-Arterial |
1450 |
| River Bank - Slope stability |
2463 |
| Road Repair |
2476 |
| Road Width |
2454 |
| Rubberized Asphalt - Crack Filling |
2871 |
S
| Subject |
Phone# |
| Sanitary Storm Sewer - depth |
2454 (Technical Services) |
| Scales - City Weigh Scale |
2468 |
| Schedule - Paving |
2476 (City Yards) |
| Sewer & Water rates |
2400 (Treasurers) |
| Sewer Backups |
2491 |
| Sidewalk Construction |
3850 |
| Sidewalk Crossing Inspection |
2454 |
| Sidewalk Crossing Permits |
2460 |
| Sidewalk Design |
2463 |
| Sidewalk Maintenance |
2476 (City Yards) |
| Sidewalk Repairs |
2491 |
| Sidewalk Width |
2454 |
| Size of City |
2637 |
| Snow Complaints - Bylaw Inspector |
3193 |
| Snow Removal - Request for |
2476 (City Yards) |
| Street Closures |
2640 |
| Street Drainage |
2463 |
| Street Light Out |
2621, 2414 |
| Street Cleaning - Sweeping |
2476, 2491 |
| Surveying - City Only Survey |
2459, 2470 |
T
| Subject |
Phone# |
| Tree Roots - in sewer |
2491 |
| Trees - overgrown in lane |
2476 |
| Trees - overhanging into electrical wires |
2414 |
| Trees - on boulevard |
2758 |
| Trench Settlement on Roads |
2476 |
U
| Subject |
Phone# |
| Under/Aboveground Utilities |
2454 |
| Underground Sprinklers/Meters |
2400 (Treasurers) |
| Untidy/Unsightly Yard |
3193 (Bylaw Inspector) |
| Use of City Boulevard |
2640 |
V
| Subject |
Phone# |
| Vehicles Towed away for City work |
2476 (City Yards) |
W
| Subject |
Phone# |
| Water & Sewer - Depth of Sanitary Sewer |
2454 |
| Water & Sewer - Inverts |
2454 |
| Water & Sewer - Lines location |
2460 |
| Water & Sewer - Replacement |
3693 |
| Walkway Grades |
2463 |
| Walkway Maintenance |
2476 |
| Water - cut off or shut off |
2400 |
| Water Meter - Hydrant authorization |
2591 |
| Water Meter - Noisy |
2538 |
| Water Meter Hook Up - Temp/Portable |
2591 |
| Water Pressure - Low |
2491 |
| Weigh Scales |
2468 |
| Wells (In City Limits) |
2454, 2413 |
Z
| Subject |
Phone# |
| Zoning- Bylaw Inquiries |
2645, 2656 |