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Overall Satisfaction with Civic Services of 90% or more

 “Overall satisfaction with civic services of 90% or more” will contribute to achieving our strategic goal of Continuous Improvement.  The City of Saskatoon Annual Civic Services Survey asks, "Generally speaking, how satisfied are you with the overall level of services provided by the City of Saskatoon?"  

How are we doing?

In 2016, 88% of 500 telephone respondents and 83% of 803 online respondents said they were satisfied or very satisfied with the level of civic services.  

Data Table
Percentage of Residents who are Satisfied or Very Satisfied with Civic Services
  2010 2011 2012 2013 2014 2015 2016 ...2023
Online Survey (%) 83 82 78 73 79 77 83  
Phone Survey (%) 92 88 87 83 86 85 88  

For more information please see the attached report Overall Satisfaction with Civic Services of 90% or more

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The personal information required in this form is collected under the authority of Section 24 of The Local Authority Freedom of Information and Protection of Privacy Act. Any personal information collected by the City will be managed in accordance with the City’s Privacy Policy.