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Clerk 9 (Internal)

Department:

Division: Saskatoon Police Service

Term: Permanent full-time

Duties:

  1. Responds to in-person and telephone enquiries from the public concerning criminal record checks, taxi licences and requests for other information.  Issues related documents, as required.
  2. Operates a CPIC (Canadian Police Information Centre) terminal to conduct queries, respond to information requests and send messages.
  3. Reviews and accurately advises applicants regarding eligibility for Record Suspensions.
  4. Responds to enquiries from authorized employees of police, insurance and government agencies, including processing requests from the Ministry of Justice and the Parole Board of Canada.
  5. Reviews and interprets data related to criminal charges, using a high level of accuracy and analytical skills and refers any discrepancies back to the appropriate unit for follow up.
  6. Reviews SIMS (Saskatoon Information Management System) and CPIC and ensures that information is current and accurate and modifies addresses, phone numbers and aliases in SIMS, as required.
  7. Receives cash for various services and forwards it, with related spreadsheets, to Financial Services Section.
  8. Processes Vulnerable Sector Search fingerprint results delivered by the RCMP.
  9. Obtains thumbprints from applicants, as required.
  10. Types and files reports and letters, as required.
  11. Performs other related duties as assigned.

Qualifications:

  • Grade 12 education.
  • Graduation from a recognized business college.
  • Two years' progressively responsible customer service experience, including six months experience in a police office setting and three months’ experience using Canadian Police Information Centre (CPIC) and Saskatoon Information Management System (SIMS) computer systems.
  • Considerable knowledge of modern office practices and procedures.
  • Knowledge of Criminal Code and Provincial statutes.
  • Knowledge of Police procedures.
  • Ability to respond tactfully and sensitively to individuals applying for a Criminal Records Check or Pardon.
  • Ability to pass the Saskatoon Police Service security clearance process.
  • Ability to interpret, and to make decisions in accordance with established policies and procedures.
  • Ability to effectively handle multiple, concurrent demands while maintaining a high degree of accuracy and attention to detail.
  • Ability to communicate effectively, orally and in writing.
  • Ability to deal courteously and tactfully with the public, officials and civic employees.
  • Skill in the operation office equipment, including a debit machine and computer.

Salary: $4,124.96 to $4,547.76 per month (2016 rates)

Closing Date: Wednesday, December 6, 2017 - 5:00 pm

Labour Group: CUPE 59