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COVID-19

Covid

The City of Saskatoon has been monitoring and actively engaged in assessing the impact of COVID-19 (Coronavirus) and is in close contact with provincial and federal authorities. The health, safety and well-being of the public and our employees, and maintaining core services, are our top priorities. 

Check back for regular updates as information becomes available.

Provincial Public Health Order Remains In Effect

Residents must continue to take measures to stop the spread of COVID-19 and follow the restrictions under the current Public Health Order. As of June 22, indoor gatherings of up to 30 are permitted where space allows for two metres of physical distancing between participants. Outdoor gatherings of up to 30 people continue to be permitted with a two metre physical separation between individuals.

Unaffected City Services

The core services that you rely on everyday are being maintained:

Affected City Services

The City has made changes to the way we provide some services for the safety of our staff and the public. Check back for updates to this list:

City Hall Updated

As of June 15, the Payment Centre, Customer Service & Collections counters located in the lobby of City Hall have opened with a limited number of services for in-person transactions. Check back for updates on additional services as they become available.

Payment Centre: In-Person Services

Customer Service: In-Person Inquiries

  • Parking Tickets
  • Property Taxes
  • Utility Bills

Collections:

Subsidized Spay and Neuter Program: By Appointment Only

  • The City will be contacting program applicants starting as early as June 22 to schedule individual appointments to complete the SSNP application process at City Hall. For more information visit saskatoon.ca/animalservices.

Sale of Residential Parking Program and Disability Parking Permits Remains Temporarily Suspended

  • Residents are reminded to use their existing 2019-2020 permits until new permits are available for purchase. Those without an existing permit should not go to City Hall and are invited to contact Customer Service at revenue@saskatoon.ca or 306-975-2400 to arrange to have a permit sent to them. All eligibility requirements remain in effect. For more information visit saskatoon.ca/parking.

The City Hall lobby has been modified with the health, safety and well-being of employees and citizens as top priority. The remainder of City Hall remains closed to the public. We encourage residents to continue to use convenient online services . 

Utility Payments & Property Taxation 

Learn about the immediate action the City has taken to allow residents more time to pay their taxes and utility bills:

Transit Services

Visit transit.saskatoon.ca for up-to-date schedule and safety information. Please use transit only if it is necessary for essential travel to aid in physical distancing measures. Front door loading and fare collection have now resumed along with other measures detailed here.

Leisure Facilities Updated

The latest information about leisure facility openings is available on saskatoon.ca/reopensaskatoon. Details regarding compensation can be found in the frequently asked questions.​

Outdoor Recreation

Parks, playgrounds, sports fields, trails, dog parks, tennis, pickleball and basketball courts, skate parks and public squares are open. To reduce your chances of being infected or spreading COVID-19, visitors must take some simple precautions and maintain a safe, two-metre physical distance away from others outside of their extended household group. Outdoor gatherings must not be with more than 30 people. 

Sports Fields
Play can resume on the City’s 150 free-of-charge sports fields. Multipurpose field and ball diamond rentals will resume on July 1 for organized sports and activities. 

Park Ambassadors

Watch for Park Ambassadors moving throughout Saskatoon’s 200 parks! To keep everyone safe, Ambassadors will be promoting the importance of physical distancing and other guidelines while using outdoor public places. They will also ensure materials are still in place to let the public know about important precautions to take (call 306-975-2476 or email us to report missing signs).

Safety & Physical Distancing on Sidewalks 

To maintain physical distancing on sidewalks, when approaching others, residents are advised to move into the boulevard or parking lane if safe to do so. If walking in low light, please wear bright colours so you can be seen by others more easily. 

Bridge Walkways, Pedestrian Overpasses & Underpasses

Temporary access restrictions and signs are in place on bridge walkways to allow for physical distancing. The Traffic, Broadway and University Bridges, with walkways on both sides, are operating as one-way only. The CP Pedestrian and Sid Buckwold Bridge walkways are closed as they are not wide enough for users to keep a two-metre distance away from others. Restrictions on all other bridge walkways are found in the frequently asked questions

Pedestrian Crossings

In keeping with public health guidelines, residents should avoid using their hands to touch shared surfaces in the public like pedestrian push buttons. To help with this, the City has made adjustments to over 250 traffic signals so that pedestrians will get the crossing light without pushing the activation buttons. Vehicles may notice a slightly longer wait at these high-use pedestrian crossing intersections as a result. Signage is also in place to remind people to not touch the buttons. 

City Events & Engagement Activities Updated

All City-organized public events have been cancelled until further notice.  Public engagement has been reactivated, though engagement activities are only conducted virtually (online, mail, telephone) for the timebeing.  In-person engagement will not be conducted until such activities can adhere to the guidelines and restrictions under the Public Health Order as required by the Chief Medical Health Officer and regulated under the Government of Saskatchewan’s Re-Open Saskatchewan Plan. Please check saskatoon.ca/engage for current engagement opportunities.

Saskatoon's Guide to Re-opening

Learn how the City is responding to the Province's Re-Open Saskatchewan plan.

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Precautionary Measures

The best method to protect yourself against COVID-19 is to practice everyday preventive actions.

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Frequently Asked Questions

Last updated:  June 30, 2020

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News Releases

Read the latest news updates from the City of Saskatoon.

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Additional Resources

During any emergency or large-scale event, it is essential to follow accurate, factual, locally specific sources of information.

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Individual Supports

Information on federal and provincial supports for individuals.

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Business Supports

Information on federal and provincial supports for businesses.

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Use our Online Services

Click here for a complete list of City of Saskatoon online services.

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