COVID-19 - City of Saskatoon Services
Find out which services have changed due to the COVID-19 pandemic.
Unaffected City Services
Affected City Services
Bylaws Court Closure Continues Until February 16, 2021
The City has made changes to the way we provide some services for the safety of our staff and the public. Check back for updates to this list:
- Animal Services: Subsidized Spay & Neuter Program (updated June 11)
- Building Standards: Permits, Inspections, PID Applications, Payments (updated August 6)
- Business Licenses: New Licenses, Renewals (updated June 3)
- Park Maintenance (updated May 20)
- Parking: Parking for People with a Disability, Residential Parking Program, Impound Lot (updated October 1)
- Purchasing Services (updated March 24)
- Waste & Recycling: Compost Depots, Landfill Payments, Household Glass Program (updated June 12)
- Water Cross Connection: Reminder Notices & Deficiency Letters (updated April 20)
- Water Meters: AMI Upgrade Appointments (updated July 7)
The Payment Centre, Customer Service & Collections counters located in the lobby of City Hall are open with a limited number of services for in-person transactions. Check back for updates on additional services as they become available. The lobby has been modified with the health, safety and well-being of employees and citizens as top priority. The remainder of City Hall remains closed to the public. We encourage residents to continue to use convenient online services.
Payment Centre: In-Person Services
- Bylaw Tickets (also see
- Flex Parking Cards
- Green Carts
- Parking Tickets
- Property Taxes
- Transit Pass/Ride
- Riversdale Limited Residential Parking Program Permits (sales begin July 6, 2020)
- Pleasant Hill Limited Residential Parking Program Permits (sales begin July 6, 2020)
- Varsity View Residential Parking Program Permits (sales begin August 4, 2020)
- City Park Residential Parking Program Permits (sales begin September 1, 2020)
- Caswell Hill Residential Parking Program Permits (sales begin October 1, 2020)
- Caswell Hill Limited Residential Parking Program Permits (sales begin October 1, 2020)
- 2020-2021 Parking Permits for People with a Disability (sales begin October 1, 2020)
Customer Service: In-Person Inquiries
- Parking Tickets
- Property Taxes
- Utility Bills
- Make payments/or arrangements on overdue Utility Accounts
- Avoid lineups – contact us at Revenue.Collections@saskatoon.ca or 306-975-2405
Subsidized Spay and Neuter Program
- The City will be contacting program applicants starting as early as June 22 to schedule individual appointments to complete the SSNP application process at City Hall. For more information visit saskatoon.ca/animalservices.
Utility Payments & Property Taxation
Learn about the immediate action the City has taken to allow residents more time to pay their taxes and utility bills:
Visit transit.saskatoon.ca for up-to-date schedule and safety information.
City Events & Engagement Activities
All City-organized public events have been cancelled until further notice. Public engagement has been reactivated, though engagement activities are only conducted virtually (online, mail, telephone) for the time being. In-person engagement will not be conducted until such activities can adhere to the guidelines and restrictions under the Public Health Order. Please check saskatoon.ca/engage for current engagement opportunities.
Sidewalks, Bridge Walkways & Pedestrian Crossings Updated
Important changes are in place to allow for physical distancing and other precautions:
- When approaching others on a sidewalk, move into the boulevard or parking lane if safe to do so. If walking in low light, wear bright colours so you can be seen by others more easily.
- Temporary access restrictions and signs are in place on bridge walkways.
- The Traffic, Broadway and University Bridges, with walkways on both sides, are operating as one-way only. The CP Pedestrian bridge has reopened but as a one-way only (access is only available on the east side) because social distancing is not possible. The Sid Buckwold Bridge walkway is operating as a two-way, but pedestrians are asked to cross only when it is empty. Restrictions on all other bridge walkways are found in the frequently asked questions.
- 250 traffic signals have been adjusted so that pedestrians will get the crossing light without having to use their hand to push the activation buttons. Vehicles may notice a slightly longer wait at these high-use pedestrian crossing intersections as a result. Signage is also in place to remind people to not touch the buttons.