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COVID-19 - City of Saskatoon Services

Find out which services have changed due to the COVID-19 (Coronavirus) pandemic and how the City is responding to the Province's Re-Open Saskatchewan plan.

Saskatoon's Guide to Re-Opening

On April 23, the Government of Saskatchewan announced the Re-Open Saskatchewan plan - a methodical 5 phased approach to slowly lift restrictions and re-open businesses and services.   

The City supports and will fully comply with both the guidelines and restrictions under the current Public Health Order as required by the Chief Medical Health Officer and regulated under the Re-open Saskatchewan plan.   

The City will respond as quickly as we can as details are released around which facilities, programs and affected services are permitted under future Phases. 

Check back for frequent updates. 

Dates 
Re-Open Saskatchewan plan 
City of Saskatoon’s Response 
May 4 
Medical services, angling & boat launch 
Boat launch (Broadway Bridge) open
 
May 15 
Golf courses 
 
June 1 
Parks & campgrounds 
   
Physical distancing
Groups/gatherings: 10 people​
 
Phase 2  May 19  Retail & personal care services Public pay parking and other parking enforcement measures including on-street parking time limit of 72 hours in residential areas, Residential Parking Program (RPP) zones - reinstated May 25 
    Outdoor individual recreation Tennis & Pickleball Courts open
   
Physical distancing
Groups/gatherings: 10 people​
 
June 8 
Restaurants & licensed establishments at 50% capacity, gyms & fitness facilities, child care facilities, places of worship, retail & remaining personal care services 

Saskatoon Transit resumed loading passengers and collecting fares at the front doors

City Hall Lobby Payment Centre, Customer Service & Collections open for some in-person services

Woodlawn Cemetery Administration Building open for in-person services

  June 12 Playgrounds & beaches Playground structures open
   
Physical distancing
Outdoor gatherings: 30 people
Indoor gatherings: 15 people
 
June 22 

Outdoor recreation facilities

Physical distancing
Outdoor gatherings: 30 people
Indoor gatherings: 30 people

 
Sports Fields open/available
 
Outdoor Pools, Play Program & Paddling Pools now closed for the season
Phase 4.2 June 29

Libraries, museums, galleries, movie theatres & live theatres 

Saskatoon Public Library locations - locations opening in phases; check the SPL website for complete details.
Phase 4.3

July 6-16

Indoor recreation facilities (indoor pools, indoor rinks, indoor sports and activities), casinos, bingo halls & more

Leisure Centres have now re-opened with limited programming; visit webpage for full details

Indoor Rinks - locations starting to open from mid-Sept to early Oct; visit webpage for full details
  July 21 Garage and yard sales Garage and yard sales now permitted
TBD 
Consider lifting long-term restrictions 
 

Affected City Services

The City has made changes to the way we provide some services for the safety of our staff and the public. Check back for updates to this list:

City Hall Updated

As of June 15, the Payment Centre, Customer Service & Collections counters located in the lobby of City Hall have opened with a limited number of services for in-person transactions. Check back for updates on additional services as they become available.

Payment Centre: In-Person Services

  • Bylaw Tickets, All types  June 11 Update: Early Payment Period Extension for Some Bylaw Tickets 
  • Flex Parking Cards
  • Green Carts
  • Parking Tickets
  • Property Taxes
  • Transit Pass/Ride
  • Utilities
  • Riversdale Limited Residential Parking Program Permits (sales begin July 6, 2020)
  • Pleasant Hill Limited Residential Parking Program Permits (sales begin July 6, 2020)
  • Varsity View Residential Parking Program Permits (sales begin August 4, 2020)
  • City Park Residential Parking Program Permits (sales begin September 1, 2020)
  • Caswell Hill Residential Parking Program Permits (sales begin October 1, 2020)
  • Caswell Hill Limited Residential Parking Program Permits (sales begin October 1, 2020)
  • 2020-2021 Parking Permits for People with a Disability (sales begin October 1, 2020)

Customer Service: In-Person Inquiries

  • Parking Tickets
  • Property Taxes
  • Utility Bills

Collections:

Subsidized Spay and Neuter Program

  • The City will be contacting program applicants starting as early as June 22 to schedule individual appointments to complete the SSNP application process at City Hall. For more information visit saskatoon.ca/animalservices.

The City Hall lobby has been modified with the health, safety and well-being of employees and citizens as top priority. The remainder of City Hall remains closed to the public. We encourage residents to continue to use convenient online services . 

Utility Payments & Property Taxation 

Learn about the immediate action the City has taken to allow residents more time to pay their taxes and utility bills:

Transit Services

Visit transit.saskatoon.ca for up-to-date schedule and safety information. 

Saskatoon Transit is requiring all riders to wear a non-medical mask as of September 1, 2020. Requiring masks allows Transit to safely operate full-seated buses and meet demand on all fixed route and Access Transit buses. 

Leisure Facilities Updated

The latest information about leisure facility openings is available on saskatoon.ca/reopensaskatoon. Details regarding compensation can be found in the frequently asked questions.​

Outdoor Recreation

Parks, playgrounds, sports fields, trails, dog parks, tennis, pickleball and basketball courts, skate parks and public squares are open. To reduce your chances of being infected or spreading COVID-19, visitors must take some simple precautions and maintain a safe, two-metre physical distance away from others outside of their extended household group. 

Safety & Physical Distancing on Sidewalks 

To maintain physical distancing on sidewalks, when approaching others, residents are advised to move into the boulevard or parking lane if safe to do so. If walking in low light, please wear bright colours so you can be seen by others more easily. 

Bridge Walkways, Pedestrian Overpasses & Underpasses

Temporary access restrictions and signs are in place on bridge walkways to allow for physical distancing. The Traffic, Broadway and University Bridges, with walkways on both sides, are operating as one-way only. The CP Pedestrian and Sid Buckwold Bridge walkways are closed as they are not wide enough for users to keep a two-metre distance away from others. Restrictions on all other bridge walkways are found in the frequently asked questions

Pedestrian Crossings

In keeping with public health guidelines, residents should avoid using their hands to touch shared surfaces in the public like pedestrian push buttons. To help with this, the City has made adjustments to over 250 traffic signals so that pedestrians will get the crossing light without pushing the activation buttons. Vehicles may notice a slightly longer wait at these high-use pedestrian crossing intersections as a result. Signage is also in place to remind people to not touch the buttons. 

City Events & Engagement Activities

All City-organized public events have been cancelled until further notice.  Public engagement has been reactivated, though engagement activities are only conducted virtually (online, mail, telephone) for the timebeing.  In-person engagement will not be conducted until such activities can adhere to the guidelines and restrictions under the Public Health Order as required by the Chief Medical Health Officer and regulated under the Government of Saskatchewan’s Re-Open Saskatchewan Plan. Please check saskatoon.ca/engage for current engagement opportunities.