The City of Saskatoon has been monitoring and actively engaged in assessing the impact of COVID-19 (Coronavirus) and is in close contact with provincial and federal authorities. The health, safety and well-being of the public and our employees, and maintaining core services, are our top priorities.
Check back for regular updates as information becomes available.
Provincial Public Health Order Remains In Effect
Residents must continue to take measures to stop the spread of COVID-19 and follow the restrictions under the current Public Health Order. As of June 22, indoor gatherings of up to 30 are permitted where space allows for two metres of physical distancing between participants. Outdoor gatherings of up to 30 people continue to be permitted with a two metre physical separation between individuals.
Unaffected City Services
The core services that you rely on everyday are being maintained:
- Saskatoon Fire Department
- Saskatoon Police Service
- Transit Services
- Waste & Recycling Collection
- Power, Water & Sewer Services
- Landfill Operations
- Road Maintenance & Repair
- Construction & Major Projects
- Cemetery Services
Affected City Services
The City has made changes to the way we provide some services for the safety of our staff and the public. Check back for updates to this list:
- Animal Services: Subsidized Spay & Neuter Program (updated June 11)
- Building Standards: Permits, Inspections, PID Applications, Payments (updated August 6)
- Business Licenses: New Licenses, Renewals (updated June 3)
- Garage & Yard Sales (updated July 22)
- Park Maintenance (updated May 20)
- Parking: Parking for People with a Disability, Residential Parking Program, Impound Lot (updated July 6)
- Purchasing Services (updated March 24)
- Waste & Recycling: Compost Depots, Landfill Payments, Household Glass Program (updated June 12)
- Water Cross Connection: Reminder Notices & Deficiency Letters (updated April 20)
- Water Meters: AMI Upgrade Appointments (updated July 7)
As of June 15, the Payment Centre, Customer Service & Collections counters located in the lobby of City Hall have opened with a limited number of services for in-person transactions. Check back for updates on additional services as they become available.
Payment Centre: In-Person Services
- Bylaw Tickets, All types June 11 Update:
- Flex Parking Cards
- Green Carts
- Parking Tickets
- Property Taxes
- Transit Pass/Ride
- Riversdale Limited Residential Parking Program Permit Sales begin - July 6, 2020
- Pleasant Hill Limited Residential Parking Program Permit Sales begin - July 6, 2020
- Varsity View Residential Parking Program Permit Sales begin - August 4, 2020
Customer Service: In-Person Inquiries
- Parking Tickets
- Property Taxes
- Utility Bills
- Make payments/or arrangements on overdue Utility Accounts
- Avoid lineups – contact us at Revenue.Collections@saskatoon.ca or 306-975-2405
Subsidized Spay and Neuter Program
- The City will be contacting program applicants starting as early as June 22 to schedule individual appointments to complete the SSNP application process at City Hall. For more information visit saskatoon.ca/animalservices.
Residential Parking Program Permit Sales - Phased Approach
- A phased approach is being undertaken to reinitiate Residential Parking Program (RPP) permit sales after they were temporarily paused due to COVID-19. The phased approach will stagger sales between zones over the next few months to help ensure social distancing requirements can be met at City Hall, while providing quality customer service and minimizing wait times.
- Notification letters will be delivered to residents in RPP zones identifying when permit sales begin for their area. RPP zone permit sales will also be added to this webpage (above) as they become available for purchase.
- Residents should continue to use their existing 2019-2020 permits until new permits are available for purchase. Those without an existing permit should not go to City Hall and are invited to contact Customer Service at email@example.com or 306-975-2400 to arrange for a permit. All eligibility requirements remain in effect. For more information, visit saskatoon.ca/rppprogram.
Disability Parking Permits Remain Temporarily Suspended
- Existing 2019-2020 permits for people with a disability will continue to be honoured until new permits are available for purchase. Those without an existing permit should not go to City Hall and instead are invited to contact Customer Service at firstname.lastname@example.org or 306-975-2400 to arrange for a permit. All eligibility requirements remain in effect. For more information, visit saskatoon.ca/disabilitypermits.
The City Hall lobby has been modified with the health, safety and well-being of employees and citizens as top priority. The remainder of City Hall remains closed to the public. We encourage residents to continue to use convenient online services .
Utility Payments & Property Taxation
Learn about the immediate action the City has taken to allow residents more time to pay their taxes and utility bills:
Visit transit.saskatoon.ca for up-to-date schedule and safety information. Please use transit only if it is necessary for essential travel to aid in physical distancing measures. Front door loading and fare collection have now resumed along with other measures detailed here.
Leisure Facilities Updated
Safety & Physical Distancing on Sidewalks
To maintain physical distancing on sidewalks, when approaching others, residents are advised to move into the boulevard or parking lane if safe to do so. If walking in low light, please wear bright colours so you can be seen by others more easily.
Bridge Walkways, Pedestrian Overpasses & Underpasses
Temporary access restrictions and signs are in place on bridge walkways to allow for physical distancing. The Traffic, Broadway and University Bridges, with walkways on both sides, are operating as one-way only. The CP Pedestrian and Sid Buckwold Bridge walkways are closed as they are not wide enough for users to keep a two-metre distance away from others. Restrictions on all other bridge walkways are found in the frequently asked questions.
In keeping with public health guidelines, residents should avoid using their hands to touch shared surfaces in the public like pedestrian push buttons. To help with this, the City has made adjustments to over 250 traffic signals so that pedestrians will get the crossing light without pushing the activation buttons. Vehicles may notice a slightly longer wait at these high-use pedestrian crossing intersections as a result. Signage is also in place to remind people to not touch the buttons.
City Events & Engagement Activities Updated
All City-organized public events have been cancelled until further notice. Public engagement has been reactivated, though engagement activities are only conducted virtually (online, mail, telephone) for the timebeing. In-person engagement will not be conducted until such activities can adhere to the guidelines and restrictions under the Public Health Order as required by the Chief Medical Health Officer and regulated under the Government of Saskatchewan’s Re-Open Saskatchewan Plan. Please check saskatoon.ca/engage for current engagement opportunities.
Saskatoon's Guide to Re-opening
The best method to protect yourself against COVID-19 is to practice everyday preventive actions.
Frequently Asked Questions
Last updated: July 22, 2020
Read the latest news updates from the City of Saskatoon.
During any emergency or large-scale event, it is essential to follow accurate, factual, locally specific sources of information.
Information on federal and provincial supports for individuals.
Information on federal and provincial supports for businesses.
Use our Online Services
Click here for a complete list of City of Saskatoon online services.