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 COVID-19 Response for Saskatoon Residents

Starting Monday, June 15, 2020, the Payment Centre, Customer Service & Collections counters located in the lobby of City Hall will open with a limited number of services, view what is available here. The lobby has been modified with the health, safety and well-being of employees and citizens as top priority. The remainder of City Hall remains closed to the public. Our business operations continue to ensure core services for our residents as much as possible. Public transit currently remains operational.

Water Meter AMI Online Booking


Using the online booking tool below, pick one of the available time slots and complete the information before sending. The installers will arrive sometime during your time slot. If they are late they will attempt to contact you. The module bookings are between 8 a.m. and 6 p.m. from Monday to Thursday, 8 a.m. to 5 p.m. Friday and 8 a.m. to 5 p.m. Saturday. A confirmation email will be sent to you once you submit your information. If you don't receive a confirmation email the booking was not made. If you have problems, please contact us and arrangements will be made. Contact information is found on the previous page.

If your water meter is older than 1994, it will need replacing to be AMI compatible. This same booking system will set up an appointment for the water meter shop technicians to replace your water meter and add the communication module. Meter replacements are typically done between 8 a.m. and 5 p.m. Monday to Friday.

Multi-unit dwellings should use the format 12-320 105th Street East and duplexes and suites will be either A-1140 Ave J S or 1-1140 Ave J S. Addresses with abbreviations, such as Ave, shouldn't be spelled out.

In multi-unit dwellings, only the units with a water meter in the basement need to book an appointment

COVID-19 Response: Meter Bookings Paused

Please note, meter upgrade appointments are paused until further notice.

Using the Booking Tool

Slowly type the first few characters of your house number (211 Ave O S).  As you type, the available addresses should appear.  If you see the little spinner icon, the system is busy retrieving your address from the database. The calendar will only provide the days available according to whether a module or new water meter is needed. 
If the address cannot be found, please contact us by email or phone to make a booking.


Please type in your address. A drop down with valid addresses will appear when you stop typing.

If your address contains a unit and building number please separate them with a hyphen. For example: A-123 Ave O S.