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  3. Canada Post Service Disruption

Canada Post Service Disruption

The City of Saskatoon is committed to providing uninterrupted customer service and business operations in the event of a potential Canada Post service disruption, which may begin on Thursday, May 22, 2025.

“In the event of disruption to mail delivery, we want to remind the community that “it’s business as usual at City Hall,” says Mike Voth, Director of Corporate Revenue. “We encourage residents to use our convenient online services, sign up for paperless billing and also visit the City’s website for information and updates.”

The City Offers Convenient Online Services:

Longer than usual in-person and phone wait times for Customer Service Representative assistance may be anticipated in the event of postal service disruption. Customers are encouraged to visit the City’s website saskatoon.ca for updates and for information on how to use our convenient online services:

Utility Billing:

To ensure your payments are made on time should there be a postal strike, the City strongly encourages residents to adopt these alternative payment methods for utility billing and property tax payments:

  • At your banking/financial institution
  • Through online banking
  • In-person at City Hall (main floor), 8 a.m. to 5 p.m.
  • Drop off your cheque in the secure night deposit outside the front of City Hall

The City invites its utility customers to sign up for ebill to avoid delay in receiving billing and account updates, it’s easy to use and secure. You’ll gain access to your utility account history and your current consumption charges and receive email notification when your bill is ready. Sign up today.

Property Tax:

The City started the mailout of the 2025 Property Tax notices to over 100,000 property owners on May 7, 2025.

  • If you have not received your tax notice by May 30, please call 306-975-2400. Non-receipt of your property tax notice does not exempt you from late payment penalties.
  • Property owners, mailing delays do not change tax deadlines; you remain responsible for ensuring your 2025 property tax payment is received by the City of Saskatoon by the June 30, 2025, deadline to avoid late payment penalty.
  • Enter your address in the easy to use Property Assessment and Tax Tool to view your 2025 property tax payment amount ( does not include the phase-in increase or decrease), it’s under the Tax Information TAB. Visit saskatoon.ca/taxtool or call 306-975-2400.

Here’s how to find out your balance owing on your utility bill or property tax:

To find out your balance owing for your utilities or property tax, call the City’s automated Interactive Voice Response at 306-975-2400 or call Toll-Free 1-800-667-9944. Please have your utility billing account # or property tax roll # ready:

  • For utilities, press 1, then press 1.
  • For property tax, press 2, then press 1.

Visit saskatoon.ca for information and updates, email revenue@saskatoon.ca or call 306-975-2400. 

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