Text Options:
Create Account Sign In
Accessibility
Engage
Contact Us
Search
Home

Main Menu

  • Services for
    Residents
    • Connect with your City
      • Engage with your City
      • Contact Us on our Website
      • Contact Us on Social Media
      • Contact Us by Phone
      • Organizational Charts
      • Free public WiFi pilot project
      • News Subscriptions
      • Request Services Online
    • Housing & Property
      • City Owned Trees & Boulevards
        • Tree Maintenance & Inspections
        • Tree Protection Requirements
        • Tree Diseases & Pests
          • Dutch Elm Disease
        • Tree Planting
          • Request a Tree
          • Tree Care
        • Boulevard Gardens
      • Yard & Garden
        • Yard & Garden Pests
          • Mosquito Counts
        • Community Gardens
        • Garage and Yard Sales
        • Recreation Vehicles
        • Residential Fences
        • Landscaping
        • Property Maintenance & Waste Management Appeals
        • Weed Control
        • Be Pesticide Free
        • Healthy Yards
      • Graffiti Reduction
      • Attainable Housing
        • Attainable Housing Program and Resources
        • Incentives for Builders & Developers
        • Rapid Housing Initiative
      • Good Neighbour Guide
      • Property Maintenance Complaints
    • Property Tax & Assessment
      • Assessment Appeals
      • Assessment
      • Property Tax
        • Property Assessment & Tax Tool
          • Terms of Use
      • Tax Payment
        • Seniors Property Tax Deferral Program
        • Tax Instalment Payment Plan Service (TIPPS)
      • Request For Information
      • Tax Rates & Mill Rates
        • Municipal Tax Ratio Policy
    • Homebuilding, Renovations & Improvements
      • Getting Started
        • Building & Development Permits
        • Building & Development Permit Fees
        • Building & Development Permit Turnaround Time
        • Bylaws and Policies
      • Project Guides
        • Decks
        • Garages
        • Home Renovation, Addition or New Construction
        • Demolition
        • Secondary Suites
          • Legalizing Existing Suites
        • Garden and Garage Suites
        • Swimming Pools
      • Zoning
      • Permit Forms & Applications
      • Inspections
      • Building & Property Information
        • Civic Addressing
        • Permit Data & Reports
    • Power, Water & Sewer
      • My Utility Account
        • Payment Information
        • Connect or Disconnect Service
        • Reading Your Meter
          • Submit Your Meter Reading Online
        • eBill Signup
          • Switch to eBill!
        • Account Summary
        • Consumption Summary
        • Consumption & Charges
        • Equalized Payment Plan
        • Payments & Credits
      • Utility Rates
        • Electrical Rates
        • Water Rates
      • SmartUTIL
      • Drinking Water
        • Drinking Water Advisories
          • Water Quality Characteristics
          • Cross Connection Control
          • Licensed Backflow Testers
        • Water Treatment Plant
        • Be Water Wise
        • Water Meters
          • Water Meter - AMI Project
        • Water Workers Week
        • Lead Water Pipes
        • Water Main Breaks & Repairs
          • Water Main Replacement Program
        • Water & Wastewater Utility Rates
        • Your Water Meter
        • Frozen Pipes
        • Water Service for Businesses
      • Saskatoon Light & Power
        • Customer Care
          • Your Meter
        • Street Lighting
        • Outages & Safety
          • Outages
          • Electrical Safety
        • Services & Projects
          • Underground Line Locates
          • New or Upgraded Electrical Service
          • School Tours
          • Tree Trimming
          • Work With Us
        • Sustainable Electricity
          • Clean Power Generation Initiatives
          • Customer Self-Generation Programs
          • Dundonald Avenue Solar Farm
          • Solar Power Demonstration Site
        • About Us
      • Wastewater
        • Lift Stations
        • Sanitary Sewer
          • Sewer Use Bylaw
          • Sewer Backup
        • Wastewater Treatment Plant
          • Nutrient Recovery Facility
          • Digester & Heating Upgrades
        • Waste Hauler Disposal Facilities
        • Prevent Irritable Sewer Syndrome
      • Locating an Underground Utility Line
      • Storm Water
        • Storm Water System
          • Ditch Crossings and Culvert Guidelines
          • Storm Ponds
          • Yellow Fish Road
          • Storm Water and Flood Protection Charges
        • Flood Control Strategy
        • Home Flood Protection
          • Protective Plumbing
          • Spring Snowmelt
        • Storm Water Credit Program
        • Storm Water Management Utility Exemption
      • Landlord-Tenant Agreement
    • Waste & Recycling
      • Collection Calendar
      • Garbage
        • Curbside Garbage (Black Cart)
        • Multi-Unit Garbage
        • Landfill
      • Recycling
        • Curbside Recycling
        • Multi-Unit Recycling
        • Recycling Depots
        • Household Glass Program
      • Organics (Yard & Food Waste)
        • Green Cart Program
        • Compost Depots
        • Home Composting
        • Christmas Tree Composting
      • Waste Wizard
        • BizWiz
      • Cart Care
      • Household Hazardous Waste
      • Illegal Dumping
      • Community Programs
        • Assisted Waste Collections
        • Curbside Swap
          • List Your Curbside Swap
          • View Curbside Listings
        • Newcomer and EAL Recycling and Composting Workshops
        • School Education
        • Waste Reduction Wagon
      • Business Recycling
      • Business Organic Waste
      • Waste Reduction & Diversion
    • Fire & Emergency
      • About SFD
        • Fire Stations
          • Relocating Fire Station No. 5: Improving Community Response
        • Master Plan
        • Year in Review
      • Education & Awareness
        • Life/Fire Safety Education
          • Carbon Monoxide
          • Cooking Safety
          • Emergency Vehicles & Rules of the Road
          • Encampments
          • Fire Extinguishers
          • Fire Hydrants
          • Fire Pits
          • Fireworks
          • Home Escape Plan
          • Lithium-Ion Batteries
          • Needles & Sharps
          • Outdoor Grilling Safety
          • River & Water Safety
          • Shelter in Place
          • Smoke Alarms
          • Smoking Materials
        • Safety & Prevention Programs
          • Remembering When
          • Steps to Safety Training
      • Response & Recovery
        • Emergency Rescue Operations
        • Fire Recovery & Support
      • Inspections & Investigations
        • Fire Inspections
        • Fire Investigations
        • Plan Reviews
        • Permits
      • Emergency Management
        • notifynow
        • Emergency Preparedness
        • Extreme Cold Weather Emergency Response Plan
        • Report a Spill
        • Command 9: Mobile Command Unit
        • Emergency Phone Numbers
        • COVID-19
          • COVID-19 City Services
          • Precautionary Measures
          • COVID-19 Risk in Saskatoon
          • Frequently Asked Questions
          • News Releases
          • Additional Resources
          • Request Services Online
      • Event & Presentation Requests
      • Recruitment
        • Firefighter-Paramedic Recruitment Roadmap
        • Firefighter Candidate Information Session
      • News & Information
    • Pet Licensing & Animal Services
      • Pet Licensing
        • Pet License Vendors
      • Subsidized Spay & Neuter Program
      • Dog Parks
        • Commercial Dog Walker
        • Dog Day of Summer
      • Enforcement
        • Paying your Animal Control Notice of Violation
        • Dangerous Animals
        • Reporting Nuisance Barking or Howling
        • Reporting an Animal at Large
      • Good Dogs Bite Too
      • Community Cats
      • Wildlife Management
      • Injured or Deceased Animals
      • Pet Wellness Guide
  • Moving
    Around
    • Accessibility
      • Accessibility Rights
      • Accessible Building Standards
      • Accessibility Action Plan
    • Transit
      • Bus Rapid Transit
        • Bus Rapid Transit - Public Art Program
      • Open Data From Saskatoon Transit
    • Cycling
      • BYXE Week
      • Cycling Plans & Projects
      • Cycling Programs
      • Cycling Safety
        • Winter Cycling Tips
        • Cycling Guide, Tips and Where to Ride
        • Rider Safety
        • Additional Cycling Resources
      • Shared Electric Scooters (E-scooters)
    • Driving & Roadways
      • Driving
        • Safe Driving
        • School Zones
          • Speed Limit - School & Playground Zones
        • Photo Speed Enforcement
        • Red Light Cameras
        • Traffic Safety Action Plan
        • Winter Driving
        • Slow to 30 in Work Zones
        • Respect Work Zones
      • Managing Traffic
        • Transportation Master Plan
        • Traffic Noise
        • Neighbourhood Traffic
          • Neighbourhood Traffic Reviews
          • Traffic Calming
        • Merging Guidelines
        • Traffic Studies
        • Traffic Permits
          • Right-of-Way Permit
          • Truck Permits
          • Curb, Sidewalk and Ditch Crossing Permits
          • Traffic Detour Request
        • Intersections
      • Road Maintenance & Repair
        • Back Lanes
        • Construction
        • Dust Control Testing
        • Line Painting
        • Pothole & Utility Cut Repairs
        • Road Treatments
        • Street Sweeping
          • Leaves
      • StreetSmarts
      • Traffic Bylaw
      • Winter Road Maintenance
        • Emergency Response Plan
        • School Zone Snow Removal
        • Sidewalk Clearing
        • Snow and Ice Report
        • Snow Storage Sites
        • Catch Basin Drainage
    • Bridges
      • The History of our Bridges
      • Bridge Maintenance
      • Chief Mistawasis Bridge and Traffic Bridge
    • Walking
      • Sidewalk Preservation
      • Walking Routes & Maps
      • Winter Walking & Snow Clearing
      • Walkways
      • Sidewalk Planning
      • Active Transportation
        • Active Transportation Advisory Group
      • Pedestrian Safety
    • Parking
      • Public Pay Parking
      • Parking Tickets
        • Pay a Ticket
        • Questions about a Ticket?
      • Parking Programs & Permits
        • Parking for People with a Disability
        • Residential Parking Program
        • Temporary Reserved Parking Program
        • Veteran Parking
      • Vehicle Seizures
      • Understanding Parking in Saskatoon
  • Parks, Recreation
    & Attractions
    • Recreational Facilities & Sport Fields
      • Leisure Centres
        • Admission Rates & Options
          • Corporate LeisureCard
          • Family Fun February Activities & Events
        • Cosmo Civic Centre
        • Harry Bailey Aquatic Centre
        • Lakewood Civic Centre
        • Lawson Civic Centre
        • Saskatoon Field House
        • Shaw Centre
        • Terry Fox Track
        • Swimming Pools
      • Golf Courses
      • Gordon Howe Campground
      • Outdoor Pools
      • Outdoor Tennis / Pickleball Courts
      • Summer Play Programs (Paddling Pools & Spray Pads)
      • Skateboard Sites
      • Sport Fields
      • Youth Centres
      • Cross Country Ski Trails
      • Skating Rinks
        • Indoor Rinks
        • Outdoor Rinks
        • Skating Oval
      • Toboggan Hills
      • Recreation Facility Rentals
    • Recreational Programs & Activities
      • Drop-in Programs
        • Drop-in Program Cancellations
      • Registered Programs
        • Fit Over 50 Programs
        • The First Step Program
        • Become a Lifeguard
        • Become a Fitness Instructor
        • Swimming Lessons
      • Family & Youth Recreation Programs
      • Leisure Online
      • Leisure Guide
      • Special Needs Services
      • Leisure Access Program
      • Recreation & Parks Master Plan
      • Metawetan Programs
      • Summer in Saskatoon - Find Your Fun!
      • Low Cost / No Cost Opportunities
    • Events & Attractions
      • Event Planning
      • Nutrien Playland
        • Playland Parties
        • Rental Information
      • Saskatoon Forestry Farm Park & Zoo
        • Zoo Animals
        • Zoo Season Pass
        • Forestry Farm & Park
        • Rental Information
        • Conservation Research and Education
        • Partners
        • Master Plan
        • Wild Weekends
        • Zoo Train
      • Conservatory
      • Farmers' Market Building
    • Parks
      • Park Locations & Amenities
      • Park Etiquette
        • Smoke-Free Outdoor Public Places
      • Park Bookings & Permits
        • Park Access Permits
        • Outdoor Special Events & Festivals
          • Special Event FAQs
          • Special Event Forms & Permits
          • Services & Fees
          • Submission Timelines
        • Use of Drones
        • Seasonal Commercial Enterprise in Parks
      • Park Maintenance
        • Prescribed Fires
      • Park Development
      • Greenhouse
      • Woodlawn Cemetery
        • Release of Cremated Remains
  • Community, Culture
    & Heritage
    • New to Saskatoon
      • Life in Saskatoon
        • Housing
        • Transportation
        • Health Care
      • Finding a Job in Saskatoon
      • Education in Saskatoon
      • Welcoming Immigrants & Refugees
        • Community Connections for Newcomers
        • Resources & Supports for Newcomer Service Providers
    • Neighbourhoods & Community Associations
      • Community Associations
        • Community Association Volunteers
      • Block Parties
      • Naming Saskatoon
      • Recreational Use of Stormwater Ponds
    • Cultural Diversity
      • Indigenous Initiatives
        • About Indigenous Initiatives
        • Treaty 6 & Métis Homeland
          • History of First Nations and Saskatoon
          • History of the Métis in Saskatoon
        • Annual Events
        • Indigenous Women & Girls and Two-Spirit People
        • Reconciliation Saskatoon
        • Residential School Legacy
        • Indigenous Technical Advisory Group
        • Community Resources
        • Chief Mistawasis Bridge
        • Other Initiatives & Updates
      • Living in Harmony
      • Race Relations: City Policy
      • Anti-Racism Education
      • Race Relations Month
      • Have Tea with Me: Promoting a culture of inclusion
    • Arts & Grants
      • Public Art
      • Culture Plan
      • Cultural Mapping
      • Grants
      • Arts & Culture Activities
        • Bunkhouse Artist In Residence
    • Heritage Properties & Programs
      • Discover Your Property's History
      • Municipal Heritage Property Designation
      • Heritage Plan, Policy & Program Review
      • Facade Conservation & Enhancement Grant Program
      • Heritage Register
    • Saskatoon History & Archives
      • History
      • Archives
      • Nutana Cemetery (Pioneer Cemetery)
      • Woodlawn Cemetery History
  • Business
    & Development
    • Economic Profile
      • Economic Profile Trends
      • Business Statistics & Publications
    • Planning
      • Growth Plans
        • Official Community Plan
        • Plan for Growth
          • Transit Plan
          • Corridor Planning
          • Transit
        • Regional Planning
          • Saskatoon North Partnership for Growth (P4G)
          • Boundary Alteration
          • Corman Park - Saskatoon Planning District
        • Sector Plans
        • Neighbourhood Concept Plans
      • Programs & Projects
        • Urban Reserves & Treaty Land Entitlement
        • Urban Design
          • Banner Program
        • Neighbourhood Planning
          • Vacant Lot & Adaptive Reuse Strategy
          • Pleasant Hill Village
          • South Caswell Redevelopment
          • Neighbourhood Safety
          • Imagine Idylwyld
          • Junction Improvement Strategy
          • Local Area Planning
        • WintercityYXE
          • WintercityYXE Strategy
          • How to Winter Resources
          • WintercityYXE Grants
          • Winter Events & Activities
          • Winter in the City
      • Planning Publications & Maps
        • Planning Publications
        • Maps
          • Zoning Address Map
          • Address Map
          • Open Data Catalogue
      • Downtown Saskatoon
        • City Centre Plan
    • Business Licenses
      • Start a Business
        • Specialized Requirements
      • Business License Categories
        • Commercial
        • Home Based
        • Non-resident Businesses
        • Adult Services
        • Cannabis
        • Day Cares
        • Mobile Food Truck
        • Mobile Vending Carts
        • Residential Care Homes
        • Short-Term Accommodations
        • Sidewalk Cafes & Parking Patios
        • Taxis & Transportation Network Companies
      • Business License Online
      • License Appeals
    • Development Regulation
      • Developers & Homebuilders
        • Condominium Approvals
        • Neighbourhood Infill Development
        • Commercial Building Permits
        • Minor Variances
        • Land Use Complaints
        • Land Use Applications
        • Development Appeals
        • Rezoning Property
        • Subdividing Property
        • Discretionary Use
        • Wetland Policy
        • Riverbank Overlay District
          • Available Geotechnical Information
        • Landscaping Requirements
      • Lot Drainage
        • Residential Property Lot Grading Guidelines
        • Lot Grading Plans
        • Residential Lot Grading Styles
        • Lot Grading Requirements
        • Infill Site Grading
        • Commercial & Multi-Family Site Grading
        • Site Grading Inspections
      • Zoning Bylaw
        • Zoning Bylaw Review
      • Specifications & Standards
        • Licensed Water & Sewer Contractors
        • Hydrant Flow and Short Service Connections Inspection Forms
        • Specifications
        • Design & Development Standards Manual
        • Drawings
        • Signs
      • Zoning Bylaw Compliance Certificates
      • Asbestos Awareness
        • Asbestos Registry
        • Asbestos Management Program
    • Building, Development & Construction
      • Industrial, Commercial, Institutional, and Multi-Storey Building & Development
        • Occupancy Permits
      • Residential Building & Development
      • Permit Forms & Applications
      • Zoning
        • Zoning Bylaw Amendments
      • Demolition
      • Plumbing
      • Inspections
      • Energy Requirements
    • Land Development
      • Single Family
      • Multi Family
      • Industrial
      • Commercial & Mixed Use
    • Major Projects
      • Upcoming Projects
        • Downtown Event & Entertainment District
          • Journey to the District
          • Designing Reasons to Come & Connections to Get There
          • Project Benefits
          • Meet the Advisory Group
          • Project Governance
          • Timeline and Milestones
          • Downtown Districts in Other Cities
          • Site Criteria and Feedback
      • Current Projects
        • Northeast Reservoir
        • Spadina Lift Station
        • Water Treatment Plant Expansion
      • Past Projects
        • Interchange Projects
          • Boychuk Drive/Highway 16 Interchange Project
          • McOrmond Drive and College Drive Interchange
        • Water Treatment Plant Perimeter Security Fence
        • Sid Buckwold Bridge Rehabilitation Project
      • Public Private Partnerships
    • Doing Business with the City
      • New Payment and Purchasing Guidelines
      • Bid & Vendor Information
      • Procurement Policy
      • Diverse Procurement Practices
        • Indigenous Procurement Protocol
      • Non-Standard Procurement (Sole Source)
      • Product Submissions
  • Environmental
    Initiatives
    • Environment
      • Environmental Grant
      • Community Environmental Programs
      • Rainfall Report
      • Contractor Environmental Guidelines
      • Northeast Swale
      • Groundwater
    • Climate Change
      • City & USask Climate Commitment
      • Climate Action Plan
      • Local Actions: Adaptation Strategy
      • Low Emissions: Mitigation Strategy
      • Green Strategy
    • Energy & Water
      • Energy Assistance Program
      • Electric Vehicles
      • Water Conservation Strategy
      • Facility Improvement Program
      • Home Energy Loan Program (HELP)
        • HELP Contractor Resources
        • HELP Renovation Resources
        • HELP Net Zero Homes
        • HELP Application Resources and Forms
        • HELP Usage Specifications Eligible for Funding
        • HELP Initial Online Application
        • HELP Application Funding Requests
        • HELP Installment Request
        • HELP Project Completion
      • Renewable and Low-emissions Energy
    • Solid Waste
      • Solid Waste Reduction & Diversion Plan
      • ICI Waste Diversion
      • Recovery Park: Landfill Expansion
      • Waste Data & Studies
      • Landfill Gas
    • Environmental Dashboard
      • Climate, Energy and Buildings
        • Air Quality
        • City of Saskatoon Alternative Energy Initiatives
        • City of Saskatoon Greenhouse Gas Emissions
        • Community Greenhouse Gas Emissions
        • Community Solar Power Generation
        • LEED-Certified Buildings
        • Climate Adaptation
        • Energy Poverty / Utility Affordability
      • Land and Green Infrastructure
        • New Development Investment
        • Green Network
        • Urban Food Production
        • Park Space
        • Population Density
        • Urban Forest
      • Water
        • Water Quality
        • Water Use
        • Peak Demand for Water
        • City of Saskatoon Water Use
      • Transportation
        • Transportation Choices
        • City of Saskatoon Vehicle Fuel Use
        • Electric Vehicles
      • Waste
        • Landfill Airspace
        • Waste Diversion
        • Curbside Waste Composition
        • Curbside Waste Generation
  • City
    Hall
    • Careers at the City
      • City Careers
      • Build a Career, Shape a City
        • Diversity, Equity & Inclusion
          • Accessible Application Process
          • Fair and Unbiased Hiring Process
        • Collective Agreements
        • City Employee Benefit Programs
        • Respectful Workplace
      • Hiring Process
      • Summer and Seasonal Employment
      • Why the City of Saskatoon?
    • Our Strategic Plan & Performance
      • Strategic Plan
      • Service, Savings & Sustainability Report (SSS)
      • City Manager's Message
      • Triple Bottom Line
    • Send Comments & Concerns to the City
      • Service Saskatoon
        • Citizen Input
        • Staffing
        • Systems
        • Standards
      • Compliment the City
      • Contact Us
      • Legal Claim Information
      • Access to Information
        • Publicly Available Records
        • Personal Information Request
        • General Information Request
        • External Disclosure Request - Government Entities
        • Costs
        • Frequently Asked Questions
    • Civic Meetings & Events
      • Queen Elizabeth II Platinum Jubilee Medal
      • Civic Meetings & Events Calendar
        • Events Archive
      • Civic Square
      • Flag Raising and Proclamations
        • Approved Requests
        • Appeals
    • Mayor & City Councillors
      • City Councillors & Wards
        • Find Your Ward
        • WARDConnect
        • Ward 1 - Darren Hill
        • Ward 2 - Hilary Gough
        • Ward 3 - David Kirton
        • Ward 4 - Troy Davies
        • Ward 5 - Randy Donauer
        • Ward 6 - Cynthia Block
        • Ward 7 - Mairin Loewen
        • Ward 8 - Sarina Gersher
        • Ward 9 - Bev Dubois
        • Ward 10 - Zach Jeffries
      • Mayor's Office
        • Invite the Mayor
        • Contact the Mayor
        • Anniversary or Birthday Messages
        • Program Greetings
      • 10 Strategic Priority Areas
      • Council Member Expenses
      • Independent Office of the City Auditor
        • Audit Plans
        • Audit Reports
      • Integrity Commissioner - Code of Ethical Conduct
    • City Council, Boards & Committees
      • Live Video
      • Agendas, Minutes & Video
        • Council Archives
        • Committee Archives
          • Growth Plan Summit
      • Boards & Committees
      • Interacting with Council & Committees
        • Council Chamber Visitor Screening
      • Public Notices/Meeting Schedule
    • City Bylaws & Policies
      • Bylaws
      • Making a Bylaw Complaint
      • Policies
    • Budget & Finances
      • 2024/2025 Multi-Year Budget
        • Budget Building Blocks
      • Our Performance & Finance Related Reports
        • Financial Performance & Credit Rating
        • Finance Related Reports
      • Past Budgets
      • Finance Updates
        • Gas Tax Fund
      • Corporate Asset Management
      • Corporate Risk Management
    • Elections
      • Reports
      • Information for Candidates
        • Additional Election Resources
      • Ward Boundary Changes
      • History & Results
        • Candidate Campaign Disclosures - 2020
        • Official Results - 2020
        • Official Results - 2016
        • Past Candidate Financial Disclosure
        • Past Elections
Menu
Skip to main content
  • Latest Service Alert
  • Latest News Release
  • Latest Tweet
  • Checking for updates...
  • Checking for updates...
  • Checking for updates...

Realtime Feed Loading...

Logo
  1. Services for Residents
  2. Power, Water & Sewer
  3. Drinking Water
  4. Drinking Water Advisories
  • Connect with your City
  • Housing & Property
  • Property Tax & Assessment
  • Homebuilding, Renovations & Improvements
  • Power, Water & Sewer
    • My Utility Account
    • Utility Rates
    • SmartUTIL
    • Drinking Water
      • Drinking Water Advisories
        • Water Quality Characteristics
        • Cross Connection Control
        • Licensed Backflow Testers
      • Water Treatment Plant
      • Be Water Wise
      • Water Meters
      • Water Workers Week
      • Lead Water Pipes
      • Water Main Breaks & Repairs
      • Water & Wastewater Utility Rates
      • Your Water Meter
      • Frozen Pipes
      • Water Service for Businesses
    • Saskatoon Light & Power
    • Wastewater
    • Locating an Underground Utility Line
    • Storm Water
    • Landlord-Tenant Agreement
  • Waste & Recycling
  • Fire & Emergency
  • Pet Licensing & Animal Services

Drinking Water Advisories

Saskatoon has one the safest water supplies in North America. A clean and safe water supply is one of the top priorities of the citizens of Saskatoon. We take pride in the quality of our water supply, and are committed to ensuring all precautions are taken to keep our citizens safe when work or construction is occurring on the water supply system.

Water outage service alerts are now available at saskatoon.ca, or follow #YXEServiceAlert on Twitter.

Drinking Water Advisories (DWA)

A DWA doorhanger lets you know that work is being conducted on the water supply system in the area, and that, as a precaution, the City is advising you to boil water for drinking until the work is completed and laboratory tests confirm the water is safe to drink.

The yellow DWA doorhanger includes information about boiling water, what to expect, and includes contact information if you have questions. The yellow DWA indicates that you should use caution when using the water supply. 

Once all laboratory tests are complete, we will deliver a green DWA Lifted Notice to let you know the water is safe to drink. 

What to Do if You Receive a DWA

If a DWA has been delivered to your home or business, it means that the City is conducting work on the water supply system in your area. While the water supply will be shut off a period of time, it could be turned back on within a few hours. It is important however, that until the City confirms the water is safe for consumption by delivering a green DWA Lifted Notice your home or business, you are advised to boil your water prior to drinking or undertaking any activity where water could be ingested. While this work is underway, and until the City can confirm that the water is safe for consumption, you are advised to boil your water prior to drinking or undertaking any activity where water could be ingested. This includes:

  • Drinking
  • Brushing teeth
  • Washing fruits and vegetables
  • Hand dishwashing (unless sanitized in another fashion)
  • Preparing food or drink which will not be subsequently heated
  • Making ice
  • Soaking false teeth

While home filtration systems are effective in filtering some impurities, they do not disinfect the water of bacteria. The only way to effectively kill bacteria in water is to boil the water. 

Follow These Instructions

  • Bring water to a rolling boil
  • Continue to boil for at least 1 minute
  • Let water cool before using

 In addition:

  • Do not drink water from public drinking fountains in this area. 
  • While bathing, avoid swallowing the water.
  • Consult your physician if you have cuts or rashes that are severe before using the water.
  • Younger children and infants should be sponge bathed.
  • Regular tap water can still be used for washing clothes.
  • If you do not wish to boil your water, use an alternate water supply known to be safe (e.g., bottled water).

The City will inform you when this Drinking Water Advisory ends. During this time, the City will be monitoring samples to ensure high water quality is maintained. This is a localized problem, and only households and businesses in the affected area will receive this notice.

When lab tests are received and are negative for contamination, City personnel in the field will deliver a green DWA Lifted Notice to let you know the water is safe for consumption.

 The notice will advise you to do the following before you resume using the water: 

  • Run cold water faucets and drinking fountains for at least 1 minute before using the water
  • Drain and flush the ice-making system in your refrigerator
  • Run water softeners through a regeneration cycle
  • Drain and refill hot water heaters set below 45°C (normal setting is 60°C)

Alternate Water Supply

Occasionally, water service may be disrupted to perform emergency or planned system maintenance.

If we cannot undertake repairs within eight hours, an emergency water supply trailer will be provided when one becomes available.

Instructions for Use

  1. Place your container under the spout. (Ensure the container is clean and safe for potable water).
  2. Lift the lever to start the flow of water
  3. Release the lever to stop the flow of water.

If there are any issues with the water flow, please call the Customer Service Centre at 306-975-2476.  

Keeping Our Water Supply Safe

When either Roadways and Operations or Construction and Design is conducting any repair or completing a planned project on the water supply system, it is possible for the system to become contaminated by its surroundings such as soil or other potential contaminants. The following steps are taken to ensure water safety:

  • The water supply is shut off in the affected area.
  • The affected parts of the water supply system are de-pressurized and isolated using valves that prevent water from moving along the water supply system. During this work, it is possible for the system to become contaminated by its surroundings such as soil or other potential contaminants. 
  • When the work or repair is completed, the system is re-pressurized and completely flushed past the point of construction and out through a hydrant.
  • The water supply system is flushed until turbidity (a key test of water quality) is below 1.0 NTU and the chlorine residual is minimum 0.9 ppm. City personnel in the field gather chlorine, turbidity, and bacteriological samples to ensure the water is safe.
  • Water samples are drawn into sterile containers and delivered to Saskatoon Water, Water Lab, which operates within the Transportation & Utilities Department, where water quality testing occurs.  
  • The results of the chlorine and turbidity tests are completed immediately in the field. For repairs to the water supply system, the bacteriological tests require one negative result while for new construction activities, two negative tests are required, spaced 24 hours apart.  Therefore, the total time required for testing is up to a minimum of 48 hours.  The Labs provide testing results to City personnel in the field to confirm the work meets safe drinking water requirements.
  • At any point should there be a positive bacteriological result, the affected area will be re-flushed, re-sampled and re-tested and the minimum 48 hour period will start again.
  • Taking into account the 48-hour minimum time for testing, the entire process of identifying a required repair, fixing the problem, and the City deeming the water supply safe for consumption can take a minimum of 72 hours.

Contact Us

Customer Care Centre
 306-975-2476
 Email Us

Related Documents

Yellow DWA Doorhanger1.25 MB
Green DWA Lifted Notice174.2 KB
Water and Wastewater Utilities Annual Report5.66 MB
Annual Water Quality Report1.76 MB
Drinking Water Quality and Compliance Report 1002.37 KB

Connect With Us Online

Visit Contact Page

  • Twitter
  • Facebook
  • YouTube
  • Instagram
  • Linkedin

City Hall

222 3rd Ave North
Saskatoon, SK
Canada
S7K 0J5

Hours
Mon - Fri: 8am - 5pm
Sat - Sun: Closed
Stat Holidays: Closed

Phone Us

Service Saskatoon
Customer Care Centre

Available 24/7
306-975-2476

Saskatoon Police
306-975-8300

Saskatoon Light & Power
Daytime 306-975-2414
Trouble 306-975-2621

Inquiries: Utilities, Property Taxes, and Parking
306-975-2400

Saskatoon Transit
306-975-3100

Can't find the number you are looking for? Try our directory

Can't find the number you are looking for?
Try our directory

Quick Links

  • News Releases
  • Events
  • Service Alerts
  • Interactive Maps

Home

© Copyright 2023 City of Saskatoon

  • Privacy Statement
  • MyCity