You are here

body
 

 COVID-19 Response for Saskatoon Residents

Starting Monday, June 15, 2020, the Payment Centre, Customer Service & Collections counters located in the lobby of City Hall will open with a limited number of services, view what is available here. The lobby has been modified with the health, safety and well-being of employees and citizens as top priority. The remainder of City Hall remains closed to the public. Our business operations continue to ensure core services for our residents as much as possible. Public transit currently remains operational.

New or Upgraded Electrical Service

Customer Services

Customer Information Guide

The  Customer Information Guide provides information for anyone wanting to upgrade an existing or install a new electrical service. The Guide includes service entrance and metering requirements as well as safety information.

Steps for a new electrical service or an upgrade

  1. Contact
    • Contact SL&P with the initial request.
    • The minimum information required is the location of the customer, load information, requested voltage, and the contact information.
  2. Design
    • Based on the information provided, SL&P will complete a preliminary design and will work with the customer to establish a final design.
  3. Quote
    • With the finalized design, SL&P will determine its investment, if any, and convey costs to the customer.
    • Written acceptance of the costs is required before a Work Order is initiated.
  4. Work Order
    • With the acceptance of the costs, a Work Order is initiated.
    • Job preparations for material and manpower are made and the job is placed into a preliminary schedule.
  5. ​​Construction
    • When the customer has completed their work and is ready for service, SL&P will commence construction.
    • Based on the nature of the job, it may require 4-6 weeks to complete the construction.
    • Some work may occur in advance to facilitate construction schedules.
  6. Energize:
    • Installing the meter is the last step.
    • The customer should contact City of Saskatoon – Corporate Revenue Division to set up an account for the new meter.

The electrical contractor has to contact SL&P’s Meter Shop at 306-975-2417 and provide the SaskPower Electrical permit number prior to installation of the meter.