Service Saskatoon
The City of Saskatoon is continually improving the way we design and deliver services to help citizens connect with the information and answers they need—quickly, simply and seamlessly. The approach, known as Service Saskatoon, is how we deliver front-line services, respond to requests and drive service improvements into the future. The Service Saskatoon model is built on four key pillars: Citizen Input, Systems, Standards, and Staffing.
Watch Our Short Video
This short video explains our new service model and how we are working to improve customer service for Saskatoon citizens.
Citizen Input
We will take a "citizen first" approach to the design and delivery of services.
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Staffing
We will ensure dedicated customer service staff are trained, equipped and ready to respond.
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Systems
We will make it easier for citizens to access information, request services and track our progress from start to finish.
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