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Starting Monday, June 15, 2020, the Payment Centre, Customer Service & Collections counters located in the lobby of City Hall will open with a limited number of services, view what is available here. The lobby has been modified with the health, safety and well-being of employees and citizens as top priority. The remainder of City Hall remains closed to the public. Our business operations continue to ensure core services for our residents as much as possible. Public transit currently remains operational.