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City cautions residents about Saskatoon Light & Power phone scam

For immediate release: October 12, 2018 - 2:33pm

The City of Saskatoon is cautioning customers about a new telephone scam. Customers are receiving calls where the caller claims to represent Saskatoon Light & Power. The caller’s specific request is unclear.

The City of Saskatoon is reminding customers that credit card or bank account information is never collected over the telephone. The City of Saskatoon will send in the mail notices regarding outstanding utility account balances, and use an automated dialer to remind customers to contact Corporate Revenue before utility services are impacted.

All Saskatoon Light & Power staff wear identifiable uniform indicating they work for the utility and can also provide identification if requested.

Customers are asked to report suspicious calls by contacting Corporate Revenue at 306-975-2400, report online to Saskatoon Police Service, or contact the Canadian Anti-Fraud Centre. Saskatoon Light & Power customers can continue to call 306-975-2414.