Improving service, maximizing efficiency & leading innovation: City releases report
Now available online: the City’s annual Report on Service, Savings and Sustainability highlighting how City teams worked together to maximize value, minimize costs and find innovative ways to deliver better service to citizens in 2019.
“The report highlights our many achievements in 2019 and showcases the innovative projects, initiatives and partnerships City teams undertook last year,” says Celene Anger, Chief Strategy and Transformation Officer. “I am proud of our City employees, they continue to move the organization towards becoming the best-managed city in Canada and show their commitment to our Strategic Goal of Continuous Improvement every day.”
Featured stories include numerous service improvements and enhancements focused on delivering quality and reliable front-line civic services, such as the achievement of Saskatoon Transit in converting all buses to fully accessible status through investments from all three levels of government.
Savings stories outline more than $1.1 Million in operational efficiencies through one-time and recurring annual savings. Sustainability accomplishments celebrate ongoing efforts to ensure Saskatoon grows in harmony with nature and plans for a sustainable future. Many initiatives featured helped to reduce the City’s environmental footprint and mitigate the risks posed by climate change. Other projects moved the City forward to create a more equitable and socially responsible community.
The report proudly presents the City’s ongoing commitment to Indigenous Initiatives and Reconciliation. Notable achievements in 2019 included:
- Establishing the Indigenous Technical Advisory Group (ITAG) to engage in meaningful dialogues on issues that impact Indigenous peoples in Saskatoon
- Creation of a new Indigenous Engagement Employer Handbook to provide guidance and options for employers seeking to improve their recruitment outcomes
- Highest ever attendance at the 5th Annual Wîcihitowin Conference
- Kahkewistahaw Signing Ceremony
- Publishing the 2nd Edition of ayisiyiniwak: A Communications Guide
The 2019 Report on Service, Savings and Sustainability will be presented to the Governance and Priorities Committee on July 20, 2020.
View the full report here.