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Upgrade to City’s online payment system

For immediate release: May 5, 2022 - 10:55am

The City is updating its online payment system in keeping with the latest standards for secure transactions. The update will affect all online payment systems including parking tickets, business licenses, leisure registration, etc. It takes effect on May 7th.

Residents using these services will be required to use a secure and reasonably up to date internet browser. Compatible browsers include Chrome, Edge, Firefox, Safari. Most browsers auto-update; however, if a browser hasn’t been updated in some time, the resident may find that a browser update is now necessary to perform transactions.

Similarly, people will not be able to make payments using very old devices or operating systems – e.g. anything older than Windows 7, Mac OS 10, Android 5, iPhone 5. This is because older devices and operating systems do not meet current standards for safe financial transactions.

Associated webpages on will be updated to include blue information boxes that remind residents to use an up-to-date web browser and device.