CITY ABSENTEEISM & DAYS LOST REMAIN BELOW NATIONAL AVERAGE: OVERTIME COSTS DECLINING

On average, the number of days missed in 2014 by City workers due to periodic, ongoing medical conditions, and occupational illness is well below the national average. The results highlighting successes in health, safety, absenteeism, and lower overtime are outlined in a report to be presented to the Standing Policy Committee on Environment, Utilities and Corporate Services.

“The City continues to make health and safety the first consideration in everything we do through our Occupational Health and Safety program and other initiatives,” says Catherine Gryba, General Manager of Corporate Performance. “We are making strides towards our goal of zero accidents at work and at home because of our programs that support managers and employees in reducing absenteeism.”

The report to the Committee shows:

• The average number of incidents per City employee is substantially below the national average for public sector workers (3.15 incidents for City employees versus 7.7 in the national public sector).
• The average number of days lost is well below the national average for public sector workers (7.9 days for City employees, almost three full days less than the national average of 10.6 days for the public sector).

City initiatives, such as the Attendance Support Program and the Health Management System work in cooperation to reduce absenteeism in the workplace while managing workloads. Proper management of absenteeism reduces workload variations, especially for City Services with demand and seasonal fluctuations, and better enables management to measure and utilize strategic overtime effectively.

“We continue to support our employees and managers in identifying factors that contribute to absences, especially where it impacts City services that require overtime to continue to provide a heightened level of service to residents,” says Gryba. “The City has placed increased focus on managing absenteeism and workload fluctuations in order to reduce excessive overtime, which can result in lower productivity, increased absenteeism, missed work due to injury or illness, and higher employee turnover.”

Proper management of absenteeism supports the City’s Strategic Goal of Continuous Improvement and being the best-managed city in Canada.

 Public Agenda: Standing Policy Committee on Environment, Utilities and Corporate Services, July 21, 2015

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