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City warns public about utility services phone scam

For immediate release: April 20, 2018 - 5:00am
AF18-105

The City wants to warn residents about a phone scam involving someone pretending to be from City Utility Collections.

The City has received phone calls and e-mails from concerned customers.  The customers report they have all received the same phone call with someone making a claim their utility bill is overdue and their service will be disconnected.

The calls appear to be coming from a 1-800 number. Although the City has a 1-800 utilities customer service number, the City does not call customers from that number.

The City only disconnects service after the customer receives a written notice and if accounts are not kept current

Do not give credit card numbers or other banking information over the phone if contacted this way.

To confirm the identity of a City of Saskatoon Utility Collections employee, please call Utility Collections in Revenue Division by calling 306-975-2405 or 1-800-667-9944.

Anyone who receives a suspicious call of this nature is encouraged to attend to the Saskatoon Police Service (located at 76 – 25th St E) and speak with an officer to leave a report.