NEW TWITTER FEED FOR CITY SERVICE ALERTS: @YXEServiceAlert AIMED AT IMPROVED CUSTOMER SERVICE

For Release: September 11, 2014

Starting today, residents can now access Service Alerts on Twitter by following @YXEServiceAlert. 

Service Alerts are RSS feeds issued when service disruptions, such as power outages, and traffic restrictions will have a direct impact on the lives and routines of residents and visitors.

Currently, when each alert is issued it is automatically posted to Twitter and Facebook, which often clutters the City’s main Twitter feed – @CityofSaskatoon.

By pushing Service Alert tweets to their own feed, followers are now able to access the information they need about service disruptions with greater ease.  This also means information about programs and initiatives will be more accessible for those using social media through the main account, @CityofSaskatoon.

Both channels will be regularly monitored during normal City business hours, Monday through Friday.

This switch does not affect the delivery of the RSS feeds, which residents can subscribe to by following the links on Saskatoon.ca.

As the City continues to move forward with the new website redesign project, more improvements may be made to how the City engages with residents on social media.

For more City of Saskatoon Public Service Announcements, News Releases, Traffic Detours and Service Alerts, visit www.saskatoon.ca or connect with the City of Saskatoon on Twitter and Facebook.