News Releases

• Riversdale & George Ward Pools – targeting opening for the first week of July, dates and hours will be announced on saskatoon.ca/outdoorpools
• Lathey & Mayfair Pools - TBD

• Lakewood Civic Centre – pending announcement of Phase 4.2
• Shaw Centre – pending announcement of Phase 4.2
• Remaining Leisure Centres - TBD

Starting June 15 and in line with Phase 3 of the Re-Open Saskatchewan Plan, the City of Saskatoon is set to resume some front counter services for the Corporate Revenue Customer Service and Bill Payment Centre located in the lobby of City Hall. The City will offer in-person service in the lobby 8:00 a.m. to 5:00 p.m. Monday to Friday, closed Holidays. City staff will dedicate the first hour of each day from 8:00 a.m. to 9:00 a.m. for assisting seniors, vulnerable persons and persons with a disability, however no one will be turned away during the first hour. Residents are still encouraged to use the City’s convenient online services to help limit lineups of people physically accessing City Hall.

“Like many other municipalities, we continue to follow the orders and advice of public health officials and continually reassess our services through each phase of the Re-Open Saskatchewan Plan to ensure we're meeting the expectations of our staff and citizens. With new safety protocols and procedures in place, we appreciate everyone's patience as we carefully open the City Hall lobby for citizens to access our Payment Centre, Customer Service and Collections counters starting next week,” says Mike Voth, Director of Corporate Revenue.

As City Hall operations are guided by the requirements of the current Provincial Health Order, physical distancing, enhanced sanitization protocols and limits of 15 people inside the City Hall lobby will be in place. The use of a non-medical face mask is encouraged if you are visiting City Hall. Please help all of us stay safe, do not enter City Hall if you have COVID-19 related symptoms or have been in contact with an ill individual.

Visitors to the City Hall lobby will notice it has been slightly modified with:

• New in-person safety measures that include a hand-sanitizing station before entry;
• Physical distancing and directional traffic signage reminders; and
• Physical plexiglass barriers installed at service counters to allow for the protection of our City employees and safer interaction with our customers.

In keeping with public health guidelines, member of the public entering the City Hall lobby should avoid touching shared surfaces in the building like handrails, garbage cans and benches, and also refrain from putting personal items onto the Corporate Revenue Customer Service counters.

The only public entrance to services in the lobby will be via City Hall’s main entrance doors located off 3^rd Avenue North. All customers will be greeted by a Customer Service Ambassador or Security staff member who will provide assistance and direction. With the lobby’s current limited capacity, customers may be asked to line-up physically distanced outside of the entrance doors until they can be safely accommodated. 

"We are entering Phase 3 keeping the health, safety and well-being of our employees and citizens our top priority," adds Voth. "City Hall hasn't been the same without the comings and goings of citizens since closing March 19, 2020. While our employees have been working hard providing great customer service online and by phone, especially on property tax-related questions, starting next week we’ll be ready to assist those customers who absolutely need to meet with us face-to-face.”

Some examples of in-person transactions offered at the Payment Centre include property tax and utility bill payments, and bylaw and parking ticket payments. Payment methods include cash, cheque or debit; credit cards are not accepted. The public will be kept updated as additional in-person services become available, visit saskatoon.ca for latest updates.

With the busy property tax payment season ahead, citizens may pay their 2020 Property Tax at their financial institution or use City Hall’s front entrance drop box to deliver a cheque. Whenever possible, the public is encouraged to email revenue@saskatoon.ca or contact a customer service representative at 306-975-2400 with property tax-related or other inquiries. Visit saskatoon.ca/propertytax for information on payment deadlines.

At this time, City Council meetings continue to be held via teleconference and streamed live at saskatoon.ca/live-meeting. A new online meeting platform enables the opportunity for continued public participation. 

Residents can expect information regarding the re-opening of additional City facilities in the days and weeks ahead. 

For the latest updates on City services including a list of convenient online services, please visit saskatoon.ca/covid-19. 

June is Parks and Recreation Month in Saskatchewan – it’s a time to recognize how parks and recreation opportunities make Saskatoon a great place to live, work, learn and play.

“Parks, open spaces and recreational opportunities are key to our quality of life in Saskatoon,” says Andrew Roberts, Director of Recreation and Community Development. “As a community we’ve seen the benefits most recently from being able to get out and spread out in over 200 parks. It’s timely to celebrate Parks and Recreation Month as more recreation spaces re-open throughout Saskatoon.”

Already, the City’s municipal golf courses, tennis and pickleball courts and Gordon Howe Campground are open for everyone to enjoy.

Now, following the guidelines announced by the Government of Saskatchewan on Monday, June 8, City playground structures will open starting Friday, June 12.

Crews are working to remove the existing closed signage and tape at over 250 playgrounds throughout Saskatoon.

While many of the City’s recreational facilities cannot reopen until Phase 4 of the Province’s Re-Open Saskatchewan plan, you can keep up-to-date on re-openings at saskatoon.ca/reopensaskatoon

Residents are reminded that public health orders are still in place, practice good hand hygiene, and to maintain a minimum distance of two metres between others outside your extended household.

The Canadian Parks and Recreation Association (CPRA), along with the Saskatchewan Parks and Recreation Association (SPRA) and other Provincial/Territorial Parks and Recreation Associations across Canada, celebrates the month of June as Parks and Recreation Month.

The month provides an opportunity to raise awareness about the importance of parks and recreation and the role it plays in the quality of life for all Canadians. To find out more, visit spra.sk.ca.

City Council officially approved at its special meeting today the reinstatement of public pay parking and other parking enforcement measures, including parking time limits and the Residential Parking Program (RPP), starting Monday, May 25, 2020.

While the City continues to do its part to flatten the curve of COVID-19 cases in Saskatoon, it also wants to help boost the economy and support business in our community. So, with the return of retail commercial activity as part of the Province’s Re-Open Saskatchewan plan, the reinstatement of public pay parking requirements and enforcement will help ensure parking space turnover for customers and businesses in high-demand pay parking zones.

The City encourages customers to use the WayToPark app as a no-touch way to pay for parking. If the app is not an option and you must use a FlexParking station for payment, please ensure you follow public health guidelines when touching shared surfaces in public, such as using an alcohol-based hand sanitizer or washing your hands as soon as you are able.

The reinstatement of other parking restrictions, including the on-street parking time limit of 72 hours and the RPP, will also take effect starting Monday, May 25, 2020.

Residents in RPP zones are asked to use their recently expired permits until new permits are available for sale. Those without an existing permit are invited to contact Customer Service at revenue@saskatoon.ca or 306-975-2400. All eligibility requirements remain in effect and proof of residency, as well as vehicle and license information will be required when requesting RPP permits. Residents will receive notification once 2020-2021 RPP permits are available for purchase.

The City will continue to honour expired Parking Permits for People with a Disability (hologram stickers). These permits are used in conjunction with a valid SaskAbilities permit to allow holders to park in pay parking zones without further payment. Those without an existing permit are invited to contact Customer Service at revenue@saskatoon.ca or 306-975-2400 to arrange for a temporary permit. Eligibility requirements remain in effect and proof of a valid SaskAbilities permit will be required.

For more information on parking in Saskatoon, visit saskatoon.ca/parking.