Strong Satisfaction with City Services, Homelessness and Safety Top Issues: Civic Surveys
From neighbourhood parks to reliable services, Saskatoon residents say they appreciate the quality of life their city offers. Results from the City’s 2025 Civic Services Surveys show most residents continue to feel positive about life in Saskatoon while identifying key areas for improvement.
The Governance and Priorities Committee of City Council will receive a report detailing survey findings at its November 12 meeting.
“The surveys continue to confirm that residents value the services the City provides and feel a strong connection to their community,” says Carla Blumers, Director of Communications and Public Engagement. “At the same time, the results highlight areas where residents want to see more action, particularly around housing, homelessness and public safety.”
Eighty-two per cent of respondents say they are satisfied with life in Saskatoon, consistent with 2024. Nearly seven in 10 rate the city’s quality of life as good or very good. and more than half say things have improved or stayed the same over the past three years.
When asked about the most important issues facing Saskatoon, survey respondents say homelessness, crime and housing are priority areas. Homelessness is the top concern for 35 per cent of respondents, followed by crime and public safety at 21 per cent and housing at 11 per cent.
The majority of respondents – 80 per cent – say they are satisfied with the quality of services provided by the City. This is an increase of five percentage points from 2024. And 79 per cent say they receive good or very good value from the services provided. The survey further explored how respondents evaluated 31 City services. Top-rated City services include drinking water quality, fire protection, electrical reliability, water main break repairs and garbage collection.
Policing, snow and ice road maintenance and traffic management were identified as top priorities for improvement. This marks a shift from 2024, when only police services were highlighted as a key area for improvement.
“The 2025 results provide a strong foundation for future planning,” Blumers says. “The City will use this feedback to inform decisions on strategic priorities, budgeting and service delivery, and to identify opportunities for continuous improvement.”
Survey results are available at saskatoon.ca/civic-services-surveys.