News Releases

Saskatoon residents report high levels of satisfaction with City services and their quality of life, two separate public surveys show.

“We’re glad to see that even in light of the pandemic, a healthy majority of those surveyed told us they continue to enjoy a good quality of life and are satisfied with the services the City provides for the community,” says Carla Blumers, Director of Communications and Public Engagement. 

Results of the 2021 Citizen Satisfaction & Performance Survey and the 2021 Performance, Priorities & Preferences Survey will be presented to the Governance and Priorities Committee at its meeting Monday, October 18. The surveys were conducted by Forum Research Inc. this past spring and summer, respectively, and each included a telephone survey, an online panel and an open survey link available to the public on the city website. The results of the telephone and online panel for both surveys are reliable and representative of the population due to the random selection process. When compared to the 2016 Canadian Census, this sample is reflective of the Saskatoon population, based on age and gender.

“After all that we’ve been through in the last few years, it’s encouraging to see that while we know that there are still areas to improve upon, overall, Saskatoon citizens continue to be satisfied with their quality of life, services, and the handling of and communications throughout the pandemic,” says Mayor Charlie Clark. “This speaks not only to City of Saskatoon staff, but to the community as a whole for their contributions in making Saskatoon a great place to live. The results of these surveys are a testament to the ability of our staff and City to adapt in an increasingly changing world.”

Results

Citizen Satisfaction & Performance

Telephone and online panel respondents of the Citizen Satisfaction & Performance Survey identify COVID-19 as the single most important issue facing the City of Saskatoon. This is followed by public safety/crime/policing, road maintenance, and taxes. Of note over the last several years, the mention of road construction has steadily diminished as a most important issue.

While half of respondents indicate COVID-19 has affected satisfaction with the quality of services the City of Saskatoon offers, 88% of telephone and 87% of online panel respondents express overall satisfaction with the quality of services provided by the City of Saskatoon.

City communications receive a strong endorsement with 85% of telephone and 71% of online panel respondents reporting the City provides timely and helpful information on impacts to civic services during the pandemic. And three-quarters of respondents (78% telephone and 73% online panel respondents) indicate the City provides a safe environment to access City facilities and services as the pandemic has allowed. When asked about the quality of City communications, 80% of telephone and 87% of online respondents indicate they are satisfied with them.

Turning to public engagement, 76% of telephone and 77% of online panel respondents say the City provides meaningful opportunities to participate in public engagement opportunities. Evaluations related to five areas of customer service improved significantly from 2018, particularly when it comes to providing consistent and reliable information.

Respondents overwhelmingly agree (91% telephone and 90% online panel) the City is effectively providing online services. Approximately one in three respondents (36% of telephone respondents and 32% of online panel respondents) feel that a combination of property tax and user fee increases is the best approach to balancing the budget.

Civic Services, Priorities & Preferences

Overall satisfaction remains the same or higher since 2018 for many of the 29 civic services included in the survey. Survey participants note their highest level of satisfaction with the City’s performance in each of the below areas of service as follows:

Transportation & Utilities:

1. reliability of electrical services
2. quality of drinking water
3. speed of water main break repairs

Community & Public Services:

1. fire protection
2. maintenance of city parks
3. police services

Waste Management:

1. garbage collection
2. recycling collection
3. landfill services

Recreation & Culture:

1. indoor leisure centres
2. outdoor sports fields
3. paddling pools & spray parks

Telephone and online panel respondents note they would like to see the City’s existing performance improve in the areas of:

• snow & ice road maintenance
• major road and freeway maintenance
• traffic management
• neighbourhood street maintenance
• accessibility of infrastructure for people with disabilities
• planning for growth and development

The top three areas that telephone and online panel respondents indicate they would like to see the City provide more services for are:

• affordable housing
• road maintenance
• snow and ice management

“City of Saskatoon employees deserve great credit for the increased approval in communications and customer service,” Mayor Clark says. “We’ve seen employees become more adaptable than ever imagined in the last two years. This has allowed them to engage with residents in new ways as well as create more efficient ways to provide services. Participation from residents in these surveys is critical to highlight areas of strength, but also areas where improvement is still needed to deliver the results our residents come to expect. The lessons learned will allow the City of Saskatoon to better meet the expectations of residents now and in the years to come.”

The City of Saskatoon will use the results to inform decisions related to strategic priorities, budgeting, and service delivery, as well as to highlight opportunities for continuous improvement.

Previously scheduled to be conducted in 2020, both surveys were postponed due to the COVID-19 pandemic. Moving forward, each survey will be conducted separately every year on a rotating basis. In 2022, the Civic Satisfaction & Performance survey will be conducted. In 2023, the Civic Services Service: Performance, Priorities & Preferences will be conducted.

Full summaries and the detailed results of both the Civic Satisfaction & Performance Survey and the Civic Services Performance, Priorities & Preferences Survey can be found on the City of Saskatoon website at https://www.saskatoon.ca/engage/2021-civic-surveys.

*This report includes road restrictions on Priority 1 (high traffic, high speed) streets only.

NEW

CONFEDERATION DR NB & SB ROTATING LANE CLOSURES AT 33RD ST W
(Groundwater monitoring)
Start: October 14, 9:00 a.m. End: October 14, 1:00 p.m.

22ND ST W EB & WB MEDIAN LANES CLOSED FROM AVE P N TO AVE O N
(Junction box installation)
Start: October 14, 9:00 a.m. End: October 14, 3:00 p.m.


ONGOING

20TH ST W ROAD CLOSED FROM AVE W S TO AVE Y S
(Valve replacement)
Start: October 13, 8:00 a.m. End: October 14, 4:00 p.m.

CLARENCE AVE S SB DRIVING LANE CLOSED FROM WILSON CRES TO GLASGOW ST
(Construction)
Traffic will be maintained in the parking lane.
Start: October 12, 9:00 a.m. End: October 14, 5:00 p.m.

1ST AVE N INTERSECTION CLOSED AT PRINCESS ST
(Construction)
Start: October 4, 7:00 a.m. End: October 15, 6:00 p.m.

BOYCHUK DR INTERSECTION CLOSED AT LAVAL CRES
(Channelization)
Start: October 12, 7:00 a.m. End: October 20, 5:00 p.m.

COLLEGE DR EB CURB LANE & SHOULDER CLOSED FROM MCKERCHER DR TO PETERS COVE
(Roadwork)
Start: October 12, 7:00 a.m. End: October 25, 4:00 p.m.

NEAULT RD NB CLOSED FROM 22ND ST W TO 33RD ST W
(Water main construction)
Temporary traffic lights allowing alternating traffic flow
Start: September 20, 10:00 a.m. End: October 25, 5:00 p.m.

BRIGHTON BLVD ROAD CLOSED FROM 8TH ST TO BRIGHTON COMMON              
(Storm sewer work)          
Start: August 30, 9:00 a.m. End: October 31, 7:00 a.m. 

8TH ST E INTERSECTION CLOSED NEW MCORMOND DR
(Construction)
Start: April 26, 7:00 a.m. End: October 31, 7:00 a.m.
 

All restrictions will be lifted as indicated, weather permitting and barring any unforeseen circumstances.

For more information about current road restrictions and construction, visit saskatoon.ca/construction.

*This report includes road restrictions on Priority 1 (high traffic, high speed) streets only.

NEW

NELSON RD EB CURB LANE CLOSED FROM LOWE RD TO HEAL AVE
(Concrete pumping)
Start: October 13, 6:00 a.m. End: October 13, 6:00 p.m.

ATTRIDGE DR WB CURB LANE CLOSED FROM CENTRAL AVE TO CIRCLE DR W
(Guardrail install)
Start: October 13, 9:00 a.m. End: October 13, 3:00 p.m.

IDYLWYLD DR SB RAMP MEDIAN LANE TO 8TH ST CLOSED
(Bridge repairs)
Closure will be set daily between 9:00 a.m. & 3:00 p.m.
Start: October 13, 9:00 a.m. End: October 15, 3:00 p.m.


ONGOING

PRESTON AVE S SB LANES CLOSED FROM 14TH ST E TO MAIN ST
(Connection replacement)
Start: October 12, 8:00 a.m. End: October 13, 5:00 p.m.

BOYCHUK DR ROAD CLOSED FROM MCKERCHER DR TO MCMASTER CRES
(Channelization)
Start: October 4, 9:00 a.m. End: October 13, 5:00 p.m.

20TH ST W ROAD CLOSED FROM AVE Q S TO AVE T S
(Water main repairs)
Start: August 16, 7:00 a.m. End: October 14, 4:00 p.m.

1ST AVE N INTERSECTION CLOSED AT PRINCESS ST
(Construction)
Start: October 4, 7:00 a.m. End: October 15, 6:00 p.m.

NELSON RD SOUTH SIDEWALK CLOSED FROM HEATH AVE TO HEAL AVE
(Sidewalk closed)
Start: September 16, 6:00 a.m. End: October 16, 6:00 p.m.

BOYCHUK DR INTERSECTION CLOSED AT LAVAL CRES
(Channelization)
Start: October 12, 7:00 a.m. End: October 20, 5:00 p.m.

NEAULT RD ROAD CLOSED FROM 22ND ST W TO 33RD ST W
(Water main install)
Start: October 12, 7:00 a.m. End: October 21, 6:00 p.m.

COLLEGE DR EB CURB LANE & SHOULDER CLOSED FROM MCKERCHER DR TO PETERS COVE
(Roadwork)
Start: October 12, 7:00 a.m. End: October 25, 4:00 p.m.

BRIGHTON BLVD ROAD CLOSED FROM 8TH ST TO BRIGHTON COMMON              
(Storm sewer work)          
Start: August 30, 9:00 a.m. End: October 31, 7:00 a.m. 

8TH ST E INTERSECTION CLOSED NEW MCORMOND DR
(Construction)
Start: April 26, 7:00 a.m. End: October 31, 7:00 a.m.
 

All restrictions will be lifted as indicated, weather permitting and barring any unforeseen circumstances.

For more information about current road restrictions and construction, visit saskatoon.ca/construction.

The landfill has switched back to winter hours as of Monday, October 11. The facility, located off Valley Road, south of 11th Street, will be open from 7:30 a.m. to 5:00 p.m., seven days a week.

Residents and commercial customers are reminded to follow all signs and/or instructions from landfill staff.

COVID-19 updates: 

• ​Cash transactions are accepted, although Credit and Debit are recommended to help reduce the spread of the virus.
• The landfill is not included in the list of City of Saskatoon programs and facilities where public access requires full proof of vaccination or a negative COVID-19 test. Landfill staff do not ask anyone for proof of vaccination and masks are not required in this open-air environment, although physical distancing is still encouraged.

Visit saskatoon.ca/landfill for information on rates and acceptable material.

• Wallet cards received at time of immunization
• A printed copy of your MySaskHealthRecord vaccine certificate (with or without a QR code) or a ‘screenshot’ of your vaccine certificate (with or without a QR code) saved to your device
• A COVID-19 vaccine printout from Saskatchewan Health Authority Public Health
• A QR code/MySaskHealthRecord vaccine certificate uploaded to SK Vax Wallet app which will is available free from Google Play or Apple App stores
• Official proof of vaccine documents from other governments

Street sweeping will start after the Thanksgiving long weekend, weather pending. Fallen leaves are plentiful in some of Saskatoon’s oldest neighourhoods and can plug catch basins causing flooding in the spring.

The main purpose of the fall sweep is to reduce the risk of flooding by cleaning up the leaves along the curb. Another benefit of fall sweeping is that it improves the efficiency of the spring clean-up. 

Only the leafiest streets in these neighbourhoods are included: Buena Vista, Caswell Hill, City Park, Exhibition, Holiday Park, King George, Mayfair, Nutana, Riversdale and Varsity View. The streets being swept this fall were selected based on their flooding risk and density of tree canopy. Find your sweep day at saskatoon.ca/sweep.

Like residential street sweeping in the spring, temporary parking restrictions will be enforced with ticketing and towing as required.

 How you can help us

1. Pick up leaves on the sidewalk and boulevard beside your property. Please don’t push leaves onto the street because big piles of leaves slow down sweeping.
2. Put loose leaves in your green cart or take them to a compost depot. Bagged leaves can go in your black cart.
3. Watch for yellow No Parking signs and move your car by 7 a.m. on your sweep day.  Refer to Find My Vehicle! to locate your vehicle if it was towed or call our Customer Care Centre at 306-975-2476.

Service Alerts will be issued for any unexpected changes that may affect the sweeping schedule, such as weather. Find more information at saskatoon.ca/sweep. 

*This report includes road restrictions on Priority 1 (high traffic, high speed) streets only. 
 
NEW 
 
BOYCHUK DR INTERSECTION CLOSED AT LAVAL CRES 
(Channelization) 
Start: October 12, 7:00 a.m. End: October 20, 5:00 p.m. 
 
NEAULT RD ROAD CLOSED FROM 22ND ST W TO 33RD ST W 
(Water main install) 
Start: October 12, 7:00 a.m. End: October 21, 6:00 p.m. 
 
COLLEGE DR EB CURB LANE & SHOULDER CLOSED FROM MCKERCHER DR TO PETERS COVE 
(Roadwork) 
Start: October 12, 7:00 a.m. End: October 25, 4:00 p.m. 
 
PRESTON AVE S SB LANES CLOSED FROM 14TH ST E TO MAIN ST 
(Connection replacement) 
Start: October 12, 8:00 a.m. End: October 13, 5:00 p.m. 
 
CLARENCE AVE S SB LANES ROAD CLOSED FROM WILSON CRES TO GLASGOW ST 
(construction) 
Start: October 12, 9:00 a.m. End: October 12, 5:00 p.m. 
 
CUMBERLAND AVE S SB LANES CLOSED FROM TAYLOR ST E TO ISABELLA ST E 
(Roadways patching) 
Two-way traffic will be maintained in the NB lanes. 
Start: October 12, 9:00 a.m. End: October 12, 5:00 p.m. 
 
ONGOING 
 
CIRCLE DR E EB CURB LANE CLOSED FROM MILLAR AVE TO WARMAN RD 
(Sanitary sewer cleaning) 
Start: October 11, 8:00 p.m. End: October 12, 5:00 a.m. 
 
BOYCHUK DR ROAD CLOSED FROM MCKERCHER DR TO MCMASTER CRES 
(Channelization) 
Start: October 4, 9:00 a.m. End: October 13, 5:00 p.m. 
 
20TH ST W ROAD CLOSED FROM AVE Q S TO AVE T S 
(Water main repairs) 
Start: August 16, 7:00 a.m. End: October 14, 4:00 p.m. 
 
1ST AVE N INTERSECTION CLOSED AT PRINCESS ST 
(Construction) 
Start: October 4, 7:00 a.m. End: October 15, 6:00 p.m. 
 
NELSON RD SOUTH SIDEWALK CLOSED FROM HEATH AVE TO HEAL AVE 
(Sidewalk closed) 
Start: September 16, 6:00 a.m. End: October 16, 6:00 p.m. 
 
14TH ST E WB LANES & CURB LANE; & CIRCLE DR NB RAMP CLOSED FROM CIRCLE DR E TO CARLETON DR        
(PWM repair)        
Two-way traffic will be maintained in the EB Lanes.       
Start: September 27, 9:30 a.m. End: October 17, 4:00 p.m.   
 
NEAULT RD NB LANES CLOSED FROM 22ND ST W TO 33RD ST W 
(Water main construction) 
Start: September 20, 10:00 a.m. End: October 25, 5:00 p.m. 
 
KENSINGTON GATE W ROAD CLOSED FROM NEAULT RD TO KENSINGTON LANE N 
(Water main work) 
Start: September 13, 7:00 a.m. End: October 25, 6:00 p.m. 
 
NEAULT RD NB & SB SPEED REDUCTION FROM 22ND ST W TO KENSINGTON GATE W                
(Water main work)                
Start: September 15, 9:00 a.m. End: October 26, 4:00 p.m. 
 
BRIGHTON BLVD ROAD CLOSED FROM 8TH ST TO BRIGHTON COMMON              
(Storm sewer work)          
Start: August 30, 9:00 a.m. End: October 31, 7:00 a.m. 
 
8TH ST E INTERSECTION CLOSED NEW MCORMOND DR 
(Construction) 
Start: April 26, 7:00 a.m. End: October 31, 7:00 a.m. 
 
All restrictions will be lifted as indicated, weather permitting and barring any unforeseen circumstances. 

*This report includes road restrictions on Priority 1 (high traffic, high speed) streets only. 
 
NEW 
 
1ST AVE N INTERSECTION CLOSED AT QUEEN ST 
(Catch basin lead repair) 
Start: October 9, 8:00 a.m. End: October 10, 5:00 p.m. 
 
OVERNIGHT 
 
CIRCLE DR E EB CURB LANE CLOSED FROM MILLAR AVE TO WARMAN RD 
(Sanitary sewer cleaning) 
Start: October 11, 8:00 p.m. End: October 12, 5:00 a.m. 
 
ONGOING 
 
20TH ST W ROAD CLOSED FROM AVE W S TO AVE Y S 
(Valve replacement) 
Start: October 8, 8:00 a.m. End: October 9, 4:00 p.m.  
 
33RD ST W EB RIGHT TURN BAY; & WB LEFT TURN BAY CLOSED AT CONFEDERATION DR 
(Intersection improvements) 
Start: October 7, 7:00 a.m. End: October 10, 5:00 p.m.  
 
BOYCHUK DR ROAD CLOSED FROM MCKERCHER DR TO MCMASTER CRES 
(Channelization) 
Start: October 4, 9:00 a.m. End: October 13, 5:00 p.m. 
 
20TH ST W ROAD CLOSED FROM AVE Q S TO AVE T S 
(Water main repairs) 
Start: August 16, 7:00 a.m. End: October 14, 4:00 p.m. 
 
1ST AVE N INTERSECTION CLOSED AT PRINCESS ST 
(Construction) 
Start: October 4, 7:00 a.m. End: October 15, 6:00 p.m.  
 
NELSON RD SOUTH SIDEWALK CLOSED FROM HEATH AVE TO HEAL AVE 
(Sidewalk closed) 
Start: September 16, 6:00 a.m. End: October 16, 6:00 p.m. 
 
14TH ST E WB LANES & CURB LANE; & CIRCLE DR NB RAMP CLOSED FROM CIRCLE DR E TO CARLETON DR       
(PWM repair)       
Two-way traffic will be maintained in the EB Lanes.      
Start: September 27, 9:30 a.m. End: October 17, 4:00 p.m.  
 
NEAULT RD NB LANES CLOSED FROM 22ND ST W TO 33RD ST W 
(Water main construction) 
Start: September 20, 10:00 a.m. End: October 25, 5:00 p.m. 
 
KENSINGTON GATE W ROAD CLOSED FROM NEAULT RD TO KENSINGTON LANE N 
(Water main work) 
Start: September 13, 7:00 a.m. End: October 25, 6:00 p.m. 
 
NEAULT RD NB & SB SPEED REDUCTION FROM 22ND ST W TO KENSINGTON GATE W               
(Water main work)               
Start: September 15, 9:00 a.m. End: October 26, 4:00 p.m. 
 
BRIGHTON BLVD ROAD CLOSED FROM 8TH ST TO BRIGHTON COMMON              
(Storm sewer work)         
Start: August 30, 9:00 a.m. End: October 31, 7:00 a.m. 
 
8TH ST E INTERSECTION CLOSED NEW MCORMOND DR 
(Construction) 
Start: April 26, 7:00 a.m. End: October 31, 7:00 a.m.  
 
All restrictions will be lifted as indicated, weather permitting and barring any unforeseen circumstances. 

The Spadina Lift Station, on the west shore of the South Saskatchewan River, is nearing the end of its service life. Construction on a new lift station is now underway on the same site.

“We rely on the existing Spadina Lift Station to transport about sixty per-cent of Saskatoon’s wastewater from the sanitary sewer system to the Wastewater Treatment Plant,” says Russ Munro, Director of Saskatoon Water. “The lift station is more than seventy years old and has reached a point where major modifications would ne necessary for it to keep up with growing capacity. It is more cost effective to build a new one.”

The City is grateful for its funding partnership with the Government of Canada and the Government of Saskatchewan to help make this project a reality. Under the Investing in Canada Infrastructure Program, the Government of Canada will fund up to $7.2 million toward the Spadina Lift Station project and the Government of Saskatchewan will contribute up to $5,999,400. The remainder of the $18 million project will be funded by the City of Saskatoon, along with any additional costs.

A second building on the same site was completed in 2016 and serves as a bypass lift station. It operates whenever the primary lift station can not meet the flow demand. Unlike the existing lift station, it will not be demolished and will remain in use following completion of the new lift station.

Beginning on Tuesday, October 12, 2021, the Meewasin Trail next to the lift station site will be closed and trail users will be detoured onto a temporary trail (see map). The original trail will reopen once construction is complete in 2023.  

For more information about the project and to see a map of the construction site and temporary trail detour, visit saskatoon.ca/liftstation.

The City of Saskatoon will have a number of adjusted civic services and hours of operation on Thanksgiving Day. Wondering what’s open or closed? See full details on the City’s website.

The City of Saskatoon will have a number of adjusted civic services and hours of operation on Thanksgiving Day, as follows:

CITY HALL

• All Administrative Offices are closed on Monday, October 11. City Hall will reopen Tuesday, October 12, 2021, at 8:00 a.m.

REMAI MODERN

•  Remai Modern is open from 10:00 a.m. to 5:00 p.m.

WASTE COLLECTIONS

• Garbage (Black Cart) – Collections as scheduled
• Recycling (Blue Cart) – Collections as scheduled
• Organics (Subscription Green Cart) – Collections as scheduled
• For collection schedules and reminders, get the Saskatoon Waste Wizard app or visit saskatoon.ca/collectioncalendars

LANDFILL

• Winter hours commence; the landfill will now be open from 7:30 a.m. to 5:00 p.m.
• Cash transactions are accepted, although Credit and Debit are recommended.
• More information at saskatoon.ca/landfill

COMPOST DEPOTS

• The West Compost Depot will be open from 9:00 a.m. to 6:00 p.m.
• The East Compost Depot will be open from 11:00 a.m. to 5:00 p.m.
• More information at saskatoon.ca/compostdepots

SASKATOON TRANSIT SERVICES

• Fixed route public transit will run on holiday hours on Monday, October 11, please consult the mobile app transit to plan your trip.
• On Demand Transit will not run on Monday, October 11.
• Access Transit will be open for calls and providing trips from 9:00 a.m. to 11:00 p.m.
• The Transit Customer Service Centre will be closed but phone lines will be open from 9:00 am - 1:00 pm and 2:00 pm - 6:00 pm (306-975-3100).

PAY PARKING

• Parking payment is not required on Thanksgiving Day, Monday, October 11.
• Motorists are reminded that all other parking requirements remain in effect, including parking time limits.

MUNICIPAL IMPOUND LOT 

• Vehicles will not be released to the public on Thanksgiving Day, Monday, October 11.

SASKATOON FORESTRY FARM PARK & ZOO

Regular Hours of Operation:

• Zoo 10:00 a.m. – 4:00 p.m.
• Forestry Farm Park 7:30 a.m. – 4:30 p.m.

GOLF COURSES (HOLIDAY PARK, WILDWOOD AND SILVERWOOD)

• Regular hours of operation.  Tee times begin at 8:00 a.m. at all courses
• Last day of play on Silverwood Front 9 and Holiday Park Executive 9. 

LEISURE CENTRES

Search for drop-in program information including fitness and weight room hours, public swim sessions and fitness programs on Leisure Online at saskatoon.ca/leisureonline

• Cosmo Civic Centre
  CLOSED
• Harry Bailey Aquatic Centre
  OPEN - 12:00 p.m. to 9:00 p.m.
• Lakewood Civic Centre
  OPEN - 12:00 p.m. to 9:00 p.m.
• Lawson Civic Centre
  OPEN - 10:00 a.m. to 5:00 p.m.
• Saskatoon Field House
  OPEN - 9:00 a.m. to 5:00 p.m.
• Shaw Centre
  OPEN - 12:00 p.m. to 9:00 p.m.
• Terry Fox Track
  CLOSED

INDOOR ARENAS
Open regular hours of operation. 

Parent & Tot Skating
ACT & Cosmo Arenas - 2:30 p.m. to 3:15 p.m.

NOTIFYNOW

• Residents are encouraged to sign-up to notifynow for timely and targeted public safety messages. Notifynow is a free service. Tell us how to best reach you on your preferred communication device. Visit saskatoon.ca/notifynow for more information.

YXE Service Alerts

• For information and updates on service disruptions such as power or water check saskatoon.ca/servicealerts or follow @yxeservicealert on Twitter

*This report includes road restrictions on Priority 1 (high traffic, high speed) streets only. 
 
NEW 
 
33RD ST W EB RIGHT TURN BAY & WB LEFT TURN BAY CLOSED AT CONFEDERATION DR 
(Intersection improvements) 
Start: October 7, 7:00 a.m. End: October 10, 5:00 p.m. 
 
CUMBERLAND AVE S ROAD CLOSED FROM 5TH ST E TO 1ST ST E 
(Catch basin replacement) 
Start: October 7, 8:00 a.m. End: October 8, 5:00 p.m. 
 
ATTRIDGE DR EB & WB MEDIAN LANES CLOSED FROM CIRCLE DR E TO CENTRAL AVE 
(Overhead sign work) 
Start: October 7, 9:00 a.m. End: October 7, 3:00 p.m. 
 
ONGOING 
 
33RD ST W EB CURB LANE CLOSED FROM CONFEDERATION DR TO WEDGE RD 
(Intersection improvements) 
Start: October 4, 7:00 a.m. End: October 7, 5:00 p.m. 
 
AVE H N ROAD CLOSED FROM 30TH ST W TO 33RD ST W 
(Water main work) 
Start: September 27, 7:00 a.m. End: October 8, 4:30 p.m. 
 
1ST AVE N INTERSECTION CLOSED AT PRINCESS ST 
(construction) 
Start: October 4, 7:00 a.m. End: October 8, 6:00 p.m. 
 
BRIGHTON BLVD ROAD CLOSED FROM 8TH ST TO BRIGHTON COMMON              
(Storm sewer work)                   
Start: August 30, 9:00 a.m. End: October 4, 7:00 a.m. 
 
BOYCHUK DR ROAD CLOSED FROM MCKERCHER DR TO MCMASTER CRES 
(channelization) 
Start: October 4, 9:00 a.m. End: October 13, 5:00 p.m. 
 
20TH ST W ROAD CLOSED FROM AVE Q S TO AVE T S 
(Water main repairs) 
Start: August 16, 7:00 a.m. End: October 14, 4:00 p.m. 
 
NELSON RD SOUTH SIDEWALK CLOSED FROM HEATH AVE TO HEAL AVE 
(Sidewalk closed) 
Start: September 16, 6:00 a.m. End: October 16, 6:00 p.m. 
 
14TH ST E WB LANES & CURB LANE; & CIRCLE DR NB RAMP CLOSED FROM CIRCLE DR E TO CARLETON DR      
(PWM repair)     
Two-way traffic will be maintained in the EB Lanes.    
Start: September 27, 9:30 a.m. End: October 17, 4:00 p.m. 
 
NEAULT RD NB LANES CLOSED FROM 22ND ST W TO 33RD ST W 
(Water main construction) 
Start: September 20, 10:00 a.m. End: October 25, 5:00 p.m. 
 
KENSINGTON GATE W ROAD CLOSED FROM NEAULT RD TO KENSINGTON LANE N 
(Water main work) 
Start: September 13, 7:00 a.m. End: October 25, 6:00 p.m. 
 
NEAULT RD NB & SB SPEED REDUCTION FROM 22ND ST W TO KENSINGTON GATE W             
(Water main work)             
Start: September 15, 9:00 a.m. End: October 26, 4:00 p.m. 
 
All restrictions will be lifted as indicated, weather permitting and barring any unforeseen circumstances. 

This week (Oct. 4-8), the City is recognizing the significant contributions of their employees in customer service roles. Customer Service Week, marked annually by the City during the first full week of October, is about showing appreciation for the City staff who serve and support residents.

Recognizing the contributions of staff in customer service is always important but never more so than now. Customer service staff are attempting to navigate a seemingly endless array of changes and challenges posed by a global health pandemic.

COVID-19 has resulted in many changes to the customer service functions of the City. Some of these include:

• Adopting new health and safety protocols
• Adapting to masks, plexiglass, social distancing
• Managing feelings of personal safety
• Responding to resident concerns about COVID protocols
• Adapting in-person services to be delivered online or over the phone
• Managing more calls and messages than ever due to pandemic-related service changes

Have you had a City customer service representative go above and beyond to assist you? Please consider taking a moment to send a note of appreciation using the City’s Contact Us Form.

It’s time to get ready for winter at the Saskatoon Forestry Farm Park & Zoo (Zoo). Preparations for winter vary for many animals at the Zoo. For some like the bison, mountain goats and pronghorns, now is the time to start developing heavier coats in anticipation for cooler temperatures. Many animals have also been increasing their food consumption including grizzly bears Mistaya and Koda who are gearing up for their long winter sleep.

“It is always great to see the animals exhibiting their natural adaptations for the upcoming winter season,” says Zoo Manager, Jeff Mitchell. “We have already seen our grizzly bears showing familiar signs of preparing for torpor, many of our elk and caribou are already displaying full antlers and soon our arctic fox’s fur will begin to change from grey to white. These are just some of the amazing transformations that we can expect to see as we move into the fall and winter seasons.”

Mitchell notes, the grizzly bears will likely be spending more time in their dens as they begin to settle in for their long winter slumber.

Dingoes Maple and Euci will also be adjusting their daily routine soon. Once the temperature falls below minus five degrees Celsius, the dingoes will start to spend more time indoors in favour of warmer temperatures.

Kazi (KAH-zee) the snow leopard is settling into his new home at the Nutrien Ark and is ready for the cooler temperatures.

“You will not see many big changes from Kazi, as he is so well adapted for winter,” says Mitchell. “One thing you may notice is his tail may get a little fluffier, that is because snow leopards will often use their tail as a scarf or a blanket during the winter months.”

The Zoo would like to remind residents that a non-medical mask is required when accessing indoor City-operated facilities and services including the Meerkat House and washroom facilities at the Zoo. Although masks are not required in outdoor spaces, the City recommends wearing a mask throughout your visit, even while enjoying the outdoor exhibits.

The Zoo is open daily from 10 a.m. to 4 p.m., visit saskatoon.ca/zoo for more information or to plan your next visit.

The application deadline to apply for the City’s boards, committees and commissions vacant positions has been extended by one week to October 12, 2021, at 5:00 p.m.

The City relies on citizen volunteers to bring their diverse backgrounds and expertise to provide guidance and input on matters important to the community. Make this your year to volunteer and help make a difference.

As a commitment of our Diversity, Equity and Inclusion Action Plan, the membership of the City’s various boards, committees and commissions should reflect the community we serve, with members bringing their unique perspective, guidance and advice.

There are a wide variety of open positions:  

• Diversity Equity and Inclusion Advisory Committee
• Municipal Heritage Advisory Committee
• Public Art Advisory Committee
• Saskatoon Environmental Advisory Committee
• P4G Saskatoon North Partnership for Growth – District Planning Commission
• Marr Residence Management Board
• Municipal Planning Commission
• Remai Modern Art Gallery of Saskatchewan
• TCU Place Board of Directors
• Board of Revision (& Licence Appeal Board)

Our boards and committees are stronger through diverse membership. In working together, we make Saskatoon a better city.

Check the full list of vacant positions, descriptions of the ways you can contribute, or apply, before 5:00 p.m. Tuesday, October 12, 2021, at saskatoon.ca/boards.

The City of Saskatoon’s three golf courses (Holiday Park, Silverwood, and Wildwood golf courses) are in the process of closing for the season to ensure the maintenance requirements can be completed before winter, and the courses are in good condition for 2022.  The City would like to thank all patrons for their support this year.

The last day of operation at each course is as follows:

Silverwood

• Monday, October 11 - Front 9
• Sunday, October 17 - Back 9 and driving range

Holiday Park

• Monday, October 11 - Executive 9
• Sunday, October 17 - Front 9
• Sunday, October 24 - Back 9 and driving range

Wildwood

• Sunday, October 17 - Front 9
• Sunday, October 24 - Back 9

All dates are tentative and dependent on weather conditions.  Golfers are advised to call the golf course to check playing conditions.

For more information about any of the City’s golf courses please visit saskatoon.ca/golf

During the months of October and November, Parks staff in consultation with the Meewasin Valley Authority and the Saskatoon Fire Department, will be performing brief, small-scale prescribed fires in the naturalized areas within Heritage, Lakewood, Hyde, Donna Birkmaier and Gabriel Dumont Parks. This initiative is part of the City’s overall strategy to enhance and conserve the biodiversity of naturalized areas in Saskatoon parks.

A prescribed fire is the planned and controlled application of fire to a defined area of land. Prescribed fires replicate the natural renewal process of grasslands, reduce the risk of wildfire and enhance habitat for wildlife.

Prescribed fires are performed by trained Parks staff, and the Saskatoon Fire Department is either on-site or on call to help manage the fire if needed. Prescribed fires are a common, cost-effective park management practice in many cities across Canada and the United States and have been conducted safely for many years.

Timing of the prescribed fires will be determined by weather and wind conditions and residents will be notified via the City’s service alerts and social media channels. Signage will also be placed at the location of the fire to alert park visitors.

The City asks residents for their cooperation when visiting Heritage, Lakewood, Hyde, Donna Birkmaier and Gabriel Dumont Parks at the time of a prescribed fire by respecting work zones and ensuring dogs are leashed when walking through the parks.

The following can be expected during and after a prescribed fire:

• Small areas of land are burned during a fire, so only portions of a park are blackened at any given time
• Shrubs and trees are not burned and therefore are not negatively impacted
• Vigorous new growth occurs following a fire (in a matter of weeks in the spring), which is appreciated by wildlife
• The reduction in accumulated dead plant material provides protection against accidental wildfires
• Smoke is present for the duration of the fire but dissipates rather quickly once the fire is over

For more information on the City’s prescribed fire program, visit saskatoon.ca/prescribedfires.

The International Council of Aging designated October 4 to 10, 2021, as Active Aging Week – a time to celebrate aging and the benefits of active living at any age.

Active Aging Week challenges society’s expectations of aging by showing that regardless of age or health conditions, adults over 50 can live life to the fullest.

“Active Aging is a priority for Recreation & Community Development,” says Andrew Roberts, Director of Recreation & Community Development. “We offer a variety of drop-in and registered programs at our Leisure Centres that have been categorized as Fit Over 50 programs and provide a guide to physical activity for people 50+.”

To celebrate Active Aging week, the City’s Recreation & Community Development department invites residents to stop by a Leisure Centre during Active Aging Week. An ambassador will be on location to talk about fall programs. It’s also a chance to win prizes, visit with friends and relax after exercising.

• Shaw Centre: Monday, October 4 (11:30 a.m. to 1:00 p.m.)
• Lawson Civic Centre: Tuesday, October 5 (9:00 a.m. to 10:30 a.m.)
• Lakewood Civic Centre: Wednesday, October 6 (8:45 a.m. to 10:15 a.m.)
• Saskatoon Field House: Thursday, October 7 (9:00 a.m. to 10:30 a.m.)
• Harry Bailey Aquatic Centre: Friday, October 8 (10:00 a.m. to 11:30 a.m.)

To learn more about Active Aging Week and programs available, visit saskatoon.ca/fitover50.

Residents are reminded that masks are required when accessing a Leisure Centre.

The City of Saskatoon and GFL Environmental will host the next Household Hazardous Waste (HHW) Drop-off Day this Sunday, October 3 (9:00 a.m. – 3:30 p.m.) at the Civic Operations Centre (57 Valley Road).

Saskatoon residents are invited to drop off their HHW materials for recycling and safe disposal; diverting them from the landfill and helping the City work towards its 70% waste diversion target.

HHW materials include aerosols, automotive fluids, batteries, cleaners, cylinders, light bulbs, medications, yard chemicals, vaping products, and more.

In an effort to reduce wait times, residents are encouraged to use the Saskatoon Waste Wizard app or visit saskatoon.ca/wastewizard to search their items first. In some cases, a more convenient, year-round disposal option may be available.

To ensure the health and safety of residents and staff, we ask that:

• Residents do not attend the event if they are sick.
• Residents remain in their vehicles at all times.
• HHW material be safely sealed in clearly marked containers and placed in the back of vehicles. Containers will not be returned once handled by event staff.

More details, future event dates, and a complete list of acceptable items are available at saskatoon.ca/hazardouswaste.

The City of Saskatoon (City) and University of Saskatchewan (USask) recently collaborated on a study to see if chemicals that leach from rubber tires are entering the stormwater system. Water that enters storm drains, through snowmelt or rain runoff, flows into the South Saskatchewan River.

“Chemicals from rubber tire leachate have been associated with mortalities in Coho salmon in Washington State,” says Markus Brinkmann, USask Assistant Professor, School of Environment and Sustainability. “However, we currently don’t know the effects on wildlife in our region. The results, in what we believe is the first study of its kind in a Canadian municipality, show high readings of the tire rubber related compounds in Saskatoon’s runoff.”

The findings are a result of samples taken from snow facilities, snowmelt puddles, and about a dozen outfall sites along the South Saskatchewan River within the city in 2019 and 2020. The study indicates the high concentrations may relate to occasional but intense rainstorms in the summer and snowmelt in the winter. Both types of events can lead to significant accumulation followed by sudden flushing of tire rubber chemicals from roads into the stormwater system.

Russ Munro, Director of Saskatoon Water, says further research is required to better understand the factors driving the findings.

“This is a great example of why continued research and partnerships with institutions like the University of Saskatchewan are so important. Saskatoon Water operates within the guidelines set out by the Saskatchewan Water Security Agency and we’ll work with them to determine what next steps should be.”

Munro points to positive City initiatives already in place that are designed to protect the environment from contents within stormwater. Initiatives include the annual street sweeping program, numerous storm ponds that help reduce contaminants and manage water runoff, and the new Snow Management Facility. Melt water from the Snow Management Facility runs through an oil and grit separator into a meltwater/stormwater pond. The meltwater then enters a series of specially designed barriers before being discharged in a controlled fashion into the stormwater system. The City also participates in the Yellow Fish Road Program to educate residents about the impact communities can have on water runoff.

The study has been supported through an Engage Grant of the Natural Sciences and Engineering Research Council of Canada (NSERC). Because the risks to species of fishes and aquatic organisms in the South Saskatchewan River are unknown, the USask team has submitted a grant application to dig deeper into the mechanisms of toxicity. Another joint application from USask and the City that focuses on detection of the compounds is being prepared.

The study has been published in the peer-reviewed Environmental Science & Technology Letters.

On Monday, October 4, the Administration will present an information report to the Standing Policy Committee of Environment, Utilities and Corporate Services outlining the proposed service level and budget requirements to support the new waste diversion regulations for the Industrial, Commercial, and Institutional (ICI) Sector.

The proposal aligns and expands on a January 2020 report to City Council. The program includes administration, education, and support to improve compliance and reduce the administrative burden on businesses. The annual operating cost of $284,000 for the program services would be considered in the City’s 2022-2023 budget process later this year.

“This is a good step forward in achieving our waste reduction and diversion target,” says Angela Gardiner, General Manager of Utilities and Environment. “By implementing the necessary service levels to support these programs, we expect to divert approximately 5,400 tonnes of recyclable and organic waste from the City’s landfill every year, extending its life by approximately 5%.”

At its meeting on August 30, 2021, City Council passed Bylaw No. 9775, The Waste Amendment Bylaw, 2021. With a phased-in approach beginning in 2022, all businesses and organizations will be required to have a separate container for recycling, and those that generate food or yard waste as part of their operations will be required to have a separate organics waste container.

The full report and attachments can be found here.

Progress updates and a decision history can be found at saskatoon.ca/iciwastediversion.

• Wallet cards received at time of immunization
• A printed copy of your MySaskHealthRecord vaccine certificate (with or without a QR code) or a ‘screenshot’ of your vaccine certificate (with or without a QR code) saved to your device
• An earlier version of your MySaskHealthRecord COVID-19 vaccine certificate
• A COVID-19 vaccine printout from Saskatchewan Health Authority Public Health
• To come - A QR code/MySaskHealthRecord vaccine certificate uploaded to SK Vax Wallet app which will be available free from Google Play or Apple App stores
• Official proof of vaccine documents from other provinces may be considered

September 30th marks the first annual National Day for Truth and Reconciliation in our country’s history. Previously, Sept. 30th has been recognized as Orange Shirt Day and wearing an orange shirt continues to be one way to acknowledge the day.

The federal government created this federal statutory holiday in response to the Truth and Reconciliation Commission’s Call to Action #80: “to honour Survivors, their families, and communities, and ensure that public commemoration of the history and legacy of residential schools remains a vital component of the reconciliation process.”

The City of Saskatoon will be observing the stat to demonstrate a commitment to reconciliation and so that employees may participate in events that promote healing and awareness and reflect on the residential school legacy.

Saskatoon City Mayor, Charlie Clark says: “This is a day for all Saskatonians and Canadians to take time to honour the strength and resilience of Survivors of residential schools. We acknowledge the pain that they, and their families, have carried for generations. And we recognize that this pain was brought on by government policy and the churches that ran the residential schools.”  

He continues: “In naming these truths on this day, we must recommit to building a future that overcomes the colonial thinking that allowed residential schools and policies to be established. Instead, we must create relationships and systems based on mutual respect where every person is valued to be who they were meant to be.”

In order to establish and maintain a mutually respectful relationship between Indigenous and non-Indigenous people, the Truth and Reconciliation Commission (TRC) found that “there has to be awareness of the past, an acknowledgement of the harm that has been inflicted, atonement for the causes, and action to change behaviour.”

Melissa Cote, the City’s Director of Indigenous Initiatives says: “The impacts of residential schools are felt by generations of Indigenous families. This day is a day to honour all the children who went to residential school. We need to acknowledge that it's going to take generations to heal from the trauma and effects of residential schools. It will be hard work, but important and meaningful work that we all have the responsibility to carry out.” 

The City has been actively engaged – as a municipality, Co-Chair of Reconciliation Saskatoon, and through other community partnerships – in efforts to help raise awareness about the day and in providing opportunities to participate. This Community Calendar of Events hosted on the City website contains dozens of activities and initiatives that the City and other organizations have organized. Through its work with Reconciliation Saskatoon (City as Co-Chair), new reconciliation resources are being shared such as this Personal Commitment to Reconciliation and this Pathway for Moving Forward.

Saskatoon Transit buses and other City vehicles will be displaying orange t-shirt stencils this week. The City social media channels and website are being “painted orange”. City Hall, the Prairie Wind art installation and SaskTel Centre will light up orange Sept. 29-30. The flags on City-owned facilities will be lowered to half-mast to honour Survivors, those that never made it home, and the families impacted by residential schools.

Residential school Survivor John Merasty says this about Sept. 30th: “Don’t stay at home. We need to go out to the street on Orange Shirt Day. Maybe someone will be asking, why are you wearing this shirt and you can tell them why. The students should learn about Indian people and the struggles that they lived and they are continuing living today.”

On National Day for Truth & Reconciliation the City of Saskatoon will show support and honour residential school survivors, their families, and those who never made it home by hosting a free public swim event at Harry Bailey Aquatic Centre ( on Thursday, September 30 from 1:00 p.m. to 3:00 p.m. All residents are welcome to attend.

This event is part of the City’s commitment to advance its learning journey through creative programming and by responding to TRC Calls to Action #66 on youth programming and #89 on creating health and well-being opportunities by reducing barriers to sports participation. 

To learn about other events being held to recognize and commemorate the legacy of residential schools, click here.

Please note, masks are required inside Harry Bailey Aquatic Centre, except while in the water.

The City’s winter roads emergency response plan was approved by City Council on Monday, September 27. With this response plan in place, extra staffing and contractor resources would be activated to restore mobility after a blizzard with an accumulated snow fall of at least 25 centimetres and reduced mobility to the point that light vehicles cannot travel on city streets. This plan was developed by the Administration after 30-40 centimetres of snow fell in November 2020, which required day and night city-wide snow grading and removal to restore mobility and safety in the city.

“We have a fine-tuned response plan for snowstorms that we scale up for the handful of times each year when more than 5 centimetres of snow accumulates,” says Goran Saric, Director of Roadways, Fleet & Support. “And now, this plan is a more robust, multi-agency strategy for a future extreme event like we saw in November, allowing us to respond faster and more efficiently city-wide.”

The response plan was developed using lessons learned from the November 2020 blizzard and examples from other winter cities, with input from other agencies and stakeholders to ensure it follows an approach that works for the whole community.

Residents should have an emergency plan too. “Residents should always have a 72-hour emergency plan for any emergency event.  You should be prepared to take care of yourself and your family for a minimum of 72 hours (about 3 days),” says Pamela Goulden-McLeod, Director of Emergency Planning. “It could take that long for emergency services to reach you in a city-wide emergency at any time of year.”

The City’s previous extreme blizzard was in 2007 when 36 centimetres of snow fell in one day. Projections using 30 years of historical data for Saskatoon estimate this type of blizzard may occur again in 10 to 14 years. As the frequency and severity of inclement weather is predicted to increase with climate change, the frequency of future extreme snow events may be higher (e.g., 1 occurrence every 7 years).

More information and education about the response plan will be available this winter. For more information about the City’s regular winter operations, visit saskatoon.ca/snow. 

• green – minimal risk
• yellow - caution
• orange – high risk
• red – critical risk

• review of current Public Health Orders
• review of current COVID-19 situation
• consultation with local MHO and other key stakeholders
• review by City Council
• any approved measures would be activated on the first day of the next month and would remain in place until a review at the next Council meeting

The City of Saskatoon will have a number of adjusted civic services and hours of operation on National Day for Truth and Reconciliation. Wondering what’s open or closed? See full details on the City’s website.